Corina Chavez

• Coordinated and managed daily administrative operations of the office.
• Organized and maintained filing systems, including electronic databases and records.
• Greeted visitors warmly, handled inquiries and provided general information about the company.
• Composed correspondence such as letters, emails, memos, reports and other documents.
• Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
• Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Assisted with budget preparation by providing data entry support into financial tracking system.
• Processed invoices on a timely basis according to established procedures.
• Prepared special reports by collecting, analyzing and summarizing information from various sources.
• Provided assistance with the planning of events such as staff meetings or conferences.
• Scheduled appointments for senior management team members using Outlook calendar system.
• Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
• Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
• Reviewed employee time sheets for accuracy prior to submission for payroll processing.
• Controlled access to restricted areas within the office building through issuing visitor badges.
• Ordered office furniture when necessary following approval from management team.
• Performed clerical duties such as photocopying, faxing and scanning documents.
• Organized monthly staff meetings ensuring agendas were distributed in advance.
• Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
• Created PowerPoint presentations for internal use or external clients when required.
• Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
• Processed financial documents, contracts, expense reports and invoices.
• Replenished office supplies, placing new orders for restocking to maintain inventory.
• Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
• Created memos, letters and other documents, fostering internal and external communication.
• Filtered emails based on importance and escalated issues to leadership.
• Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
• Automated office operations by managing client correspondence and data communications.
• Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
• Checked figures and postings for correct entry and proper codes.
• Explained company personnel policies, benefits and procedures to employees or job applicants.
• Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Delegated work to staff, setting priorities and goals.
• Reviewed completed work to verify consistency, quality, and conformance.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Created and managed budgets for travel, training, and team-building activities.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Evaluated individual and team business performance and identified opportunities for improvement.
• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
• Implemented quality control measures to uphold company standards.

• Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
• Developed and implemented policies to ensure the safety and well-being of patients, their families, and staff members.
• Conducted performance evaluations for nursing staff on a regular basis.
• Coordinated staffing schedules to meet patient needs while adhering to budgetary constraints.
• Collaborated with other departments to ensure quality patient care was provided throughout the hospital system.
• Assisted with onboarding of new nurses by providing orientation materials and training sessions.
• Investigated incidents involving patients or staff members, documenting findings as necessary.
• Maintained current knowledge of healthcare regulations and best practices in order to promote compliance within the organization.
• Evaluated patient records regularly to identify opportunities for improvement in service delivery.
• Monitored inventory levels of medical supplies and equipment, ordering additional items as needed.
• Facilitated interdisciplinary meetings between physicians, nurses, social workers, therapists, dietitians, and pharmacists to discuss treatment plans for individual patients.
• Participated in continuing education courses related to advances in nursing practice.
• Ensured that all documentation met legal requirements before submission.
• Actively listened to concerns from both patients and staff members regarding issues related to patient care.
• Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
• Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
• Attended conferences related to healthcare management topics such as budgeting or human resources administration.
• Audited and completed charts, evaluations and medical forms.
• Communicated with patients with compassion while keeping medical information private.
• Explained policies, procedures and services to patients.
• Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
• Maintained records management system to process personnel information and produce reports.
• Maintained communication and transparency with governing boards, department heads and medical staff.
• Recruited, hired and trained new medical and facility staff.

All duties as current employer.