Corina Cuevas
El paso,Texas
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
10
10
years of professional experience
Work History
Cashier
Walgreens
El Paso, TX
01.2015 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Front Desk Receptionist
Hensal Gkass
El Paso, TX
05.2020 - 09.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Greeted customers warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Cashier/ Customer Service
Walmart
El Paso, TX
05.2018 - 02.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
Hotel Service
Wyndham hotel
ElPaso, TX
06.2017 - 07.2018
- Developed and implemented strategies for increasing customer satisfaction ratings.
- Conducted regular quality assurance inspections of hotel staff performance.
- Maintained daily records of room availability, occupancy rates, and revenue.
- Managed guest services team to ensure efficient operations in accordance with established standards.
- Coordinated housekeeping activities to ensure rooms were prepared in a timely manner.
- Resolved any customer complaints or issues promptly and professionally.
- Ensured compliance with health and safety regulations within the hotel premises.
- Provided guidance to housekeeping staff regarding proper cleaning techniques.
- Created detailed work schedules for housekeeping personnel based on occupancy rates.
Education
High School Diploma -
Irvin High School
El Paso, TX05-2012
Skills
- Cash Register Operation
- Payment Collection
- Drawer balancing
- Customer Service
- Customer Assistance
- Product restocking
- Payment Processing
- Returns processing
- ID Verification
- Cash Management
- Cash Handling
- Money Handling
- Refunds and exchanges
- Retail Merchandising
- Customer service excellence
Timeline
Front Desk Receptionist
Hensal Gkass
05.2020 - 09.2024
Cashier/ Customer Service
Walmart
05.2018 - 02.2020
Hotel Service
Wyndham hotel
06.2017 - 07.2018
Cashier
Walgreens
01.2015 - Current
High School Diploma -
Irvin High School
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