Corina D'Amato
Norwalk,CT
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Top-notch [Job Title] delivers prompt, friendly service and prepares and presents food and drinks to uncompromisingly meet company standards. Communicates, leads and directs bar staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently. Supervises multiple aspects of supplying, running and operating bar to provides positive customer experiences. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
6
6
years of professional experience
Work History
Bartender Shift Manager
GMS Catering Service
06.2019 - 05.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Set up bar for operation, obtained cash bank, and stocked service bar.
Customer Service Representative
HVAC
07.2021 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Nurses Assistant
Silver Hill Hospital
03.2020 - 01.2022
- Provided emotional support to patients and their families.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Bartender Shift Manager
Stormys Bar And Grill
05.2019 - 02.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank, and stocked service bar.
Beauty Sales Associate
Beauty Beat Hair Store
03.2018 - 07.2020
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
- Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
- Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
- Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
Bartender Assistant
Harbor Lights Restaurant
08.2017 - 04.2019
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
- Managed difficult situations diplomatically, resolving disputes between patrons when necessary.
Education
Licensed Lash Technician - Cosmetology Education
Sono Academy Beauty School
Norwalk, CT04.2021
Associate of Science - Dental Hygiene
Porter And Chester Institute - Stratford
Stratford, CT03.2020
GED -
Brien Mcmahon High School
Norwalk, CT06.2018
Skills
- Cleanliness standards
- Upselling strategies
- POS System Operation
- Ordering Supplies
- Scheduling Staff
- Employee Coaching
Timeline
Customer Service Representative
HVAC
07.2021 - 07.2022
Nurses Assistant
Silver Hill Hospital
03.2020 - 01.2022
Bartender Shift Manager
GMS Catering Service
06.2019 - 05.2023
Bartender Shift Manager
Stormys Bar And Grill
05.2019 - 02.2021
Beauty Sales Associate
Beauty Beat Hair Store
03.2018 - 07.2020
Bartender Assistant
Harbor Lights Restaurant
08.2017 - 04.2019
Licensed Lash Technician - Cosmetology Education
Sono Academy Beauty School
Associate of Science - Dental Hygiene
Porter And Chester Institute - Stratford
GED -
Brien Mcmahon High School
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