Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

CORINA DIAZ-GOICURIA

Brooklyn,NY

Summary

Exceptional Senior Patient Care Coordinator & Medical Assistant with 20+ years of experience in healthcare. Looking to transition to a managerial role in pursuit of professional advancement in a healthcare organization.

Overview

27
27
years of professional experience

Work History

Senior Practice Care Coordinator

Weill Cornell Medicine, OB/GYN, Pediatrics
New York, NY
02.2021 - Current
  • Assisted in the development of policies to improve practice operations and mismanagement of administrative workflows
  • Supported the Practice Manager as Super-User for EPIC template/scheduling/ and updating insurance information
  • Trained all new and established administra ve employees in Epic, office policies, and procedures
  • Troubleshoot all Epic, ITS, equipment issues & coordinated resolutions between 3rd party vendors and staff
  • Scheduled patient appointments across multiple disciplines within Internal Medicine, OB/GYN, and Pediatrics
  • Verified and updated patient demographics and medical records
  • Obtained pre-certification numbers and scheduled appointments for diagnostic imaging scans, cardiac imaging, prenatal diagnostic imaging, and obstetrics delivery authorization.

Administra ve Medical Assistant

Weill Cornell Medicine, OB/GYN, Pediatrics, Weill Cornell Connect
New York, NY
08.2018 - 02.2021
  • Addressed patient message through Weill Cornell Connect, relating to a range of topics such as: coordinating appointments, following up on test results, medical records request
  • Used clinical judgment when distributing symptomatic related triage messages to physicians and registered nurses
  • Coordinated lab and imaging results between external facilities to make sure physicians have appropriate documentation before patient arrival
  • Obtained prior authorization for specialized medication approvals, and radiology imaging for endocrinology patients
  • Retrieve information from citywide registry, and updated lead results within the epic EMR system.

Medical Assistant

Weill Cornell Medicine, OB/GYN
New York, NY
08.2006 - 08.2018

Lead Medical Assistant

08.2006 - 01.2018
  • Contributed in the development of policies to improve clinical workflows
  • Precepted new medical assistant and Licensed Practical Nurse to meet the organization's standards in clinical and administrative workflows
  • Take vital signs, prepare patients for routine tests, administer medications according to schedule and assist with activities of daily living (ADLs)
  • Update and maintain patients’ clinical information within individual medical records, while relaying changes in patient conditions to the physician
  • Transcribe doctors’ orders and ensure the accuracy of medical documentation
  • Handle numerous administrative/front-office functions, including Managing a multi-line phone system, obtaining patient information, verifying insurance coverage, typing/filing key documentation and completing data entry within the company computer system
  • Promote a knowledgeable and welcoming persona as the ini al liaison between the public and medical organiza on.

Education

Bachelor of Science in Healthcare Management - Healthcare Management

Western Governor University

Associate - Healthcare Management, Science

Ultimate Medical Academy

04, World - undefined

Municipal Training Center

Certified Phlebotomist Instructor - science

NAPTP
05.2022

Skills

  • Employee Performance Evaluations
  • Employee Training Program
  • Policy and Program Development
  • Employee Recruitment and Hiring
  • Employee Work Scheduling
  • Customer Care

Accomplishments

  • Practice Structure Leadership & Management Interpersonal Professional Communications
  • Organizational Improvements Electronic Medical Records Medical Office Procedures HIPAA
  • Compliance Maintaining Prescription Line Appointment Scheduling Charting Filing Processing
  • Co-Payments Practice Healthcare Computer Information Systems Healthcare Law Insurance
  • Verification

Timeline

Senior Practice Care Coordinator

Weill Cornell Medicine, OB/GYN, Pediatrics
02.2021 - Current

Administra ve Medical Assistant

Weill Cornell Medicine, OB/GYN, Pediatrics, Weill Cornell Connect
08.2018 - 02.2021

Medical Assistant

Weill Cornell Medicine, OB/GYN
08.2006 - 08.2018

Lead Medical Assistant

08.2006 - 01.2018

Bachelor of Science in Healthcare Management - Healthcare Management

Western Governor University

Associate - Healthcare Management, Science

Ultimate Medical Academy

04, World - undefined

Municipal Training Center

Certified Phlebotomist Instructor - science

NAPTP
CORINA DIAZ-GOICURIA