Corina Gonzales
Summary
Dynamic and compassionate professional with extensive experience in caregiving and customer service roles, notably with IA's and Walmart. Demonstrated ability to enhance client well-being and satisfaction through exceptional service and efficient problem-solving. Skilled in elderly care, meal preparation, and team collaboration, achieving significant improvements in client quality of life and team productivity.
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.
Overview
5
5
years of professional experience
Work History
Care Giver
IHSS Fresno County
05.2017 - 01.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Provided health assistance and prepared meals for clients, ensuring their well-being.
Catering Server
Marina Catering
03.2016 - 03.2017
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Provided exceptional service to corporate clients at seminars, ensuring a high-quality dining experience.
Costmer Service
Walmart
01.2015 - 02.2016
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Handled client inquiries, resolved issues, and processed payments.
Education
High School Diploma -
Lopes High
1055 Mesa View Dr., Arroyo Grande06-1999
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
- Personal hygiene assistance
- Multitasking and organization
- Housekeeping
- Strong ethics
- Meal preparation
- Heavy lifting
- Medication administration
- Client transportation
- Care plan assessment
- Hoyer lifting equipment
- Transportation services
- Attentive to people
- Bedside care
- Strong work ethic
- Exceptional customer service
- Cash handling
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Order accuracy
- Supply restocking
- Table bussing
- Dining area maintenance
- Guest seating
- Table setting
- Ordering procedures
- Food station setup
- Wine service
- Banquet coordination
- Check payment processing
Timeline
Care Giver
IHSS Fresno County
05.2017 - 01.2020
Catering Server
Marina Catering
03.2016 - 03.2017
Costmer Service
Walmart
01.2015 - 02.2016
High School Diploma -
Lopes High
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