Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Corina Gonzales

Corina Gonzales

El Paso,Texas

Summary

I have 30 yrs experience in Cutomers Service from Retail to Dental offices. 30 experience in using electronics in the workplace, and Cashiering. I am a Grandparent raising Grandchildren as my own. The youngest in the home is 4 yrs old.

Overview

29
29
years of professional experience

Work History

Driver/ Child Care Giver

Mother's Blessings
02.2023 - Current
  • Implemented daily routines and activities to stimulate and engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Developed lessons and activities to promote children's physical and emotional development.

Customer Service Representative

Walmart
11.2020 - 03.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Provided primary customer support to internal and external customers.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Investigated and resolved customer inquiries and complaints quickly.

Shipping and Receiving Specialist

TOYS R US
10.1993 - 09.2009
  • Handled day-to-day shipping and receiving overseeing more than $3 Million of product a year.
  • Reviewed order data to verify transactions and shipping dates.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Education

Certificate - Massage Therapy

EPPC
El Paso, TX
03.2010

Atwater High School
Atwater, CA
06.1982

Skills

  • Positive Reinforcement Methods
  • Schedule Management
  • Special Assignments
  • Daily Logs
  • Support Networks
  • Client Needs Assessment
  • Emergency Situations
  • Lunchtime Assistance
  • Incident Reports
  • Mobile Devices
  • Cleaning and Sanitizing
  • Special Needs Experience
  • Running Errands
  • Supply Tracking
  • Understanding of Applicable Laws
  • Supply Oversight
  • Chemical Cleaners
  • Resource Utilization
  • Coordination and Teamwork
  • Employee Performance
  • Reading Comprehension
  • Material and Supply Inventory
  • Maintaining Safe Environment
  • Security Oversight
  • Restocking Oversight
  • Team Leader
  • Calendaring and Scheduling
  • Team Support
  • Customer Experience
  • Rule Enforcement
  • Daily Progress Reports
  • Child CPR

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning

Timeline

Driver/ Child Care Giver

Mother's Blessings
02.2023 - Current

Customer Service Representative

Walmart
11.2020 - 03.2023

Shipping and Receiving Specialist

TOYS R US
10.1993 - 09.2009

Certificate - Massage Therapy

EPPC

Atwater High School

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Corina Gonzales