Corina Hernandez
Fresno,CA
Summary
A reliable, enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team and assist in any thriving company.
Overview
14
14
years of professional experience
Work History
On Premise Manager
Aerotek
Fresno, CA
06.2023 - Current
- Responsible for managing staff, including scheduling, hiring and training.
- Developed and implemented operational policies and procedures to ensure consistent customer service standards.
- Conducted regular performance reviews with employees to provide feedback on job performance.
- Resolved customer complaints in a professional manner while maintaining the highest level of service.
Fragrance Vendor
Puig Prestige Beauty
Fresno
03.2021 - Current
- Met and exceeded high-volume personal sales goals through clientele development and current product knowledge.
- Organized and loaded product shipments and boxes.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Stayed updated with visual merchandise dates/setups and promotions.
Retail Assistant Manager
Mac Cosmetics
Fresno, CA
10.2015 - 07.2020
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Maintained a safe work environment by checking drawers, tiles and lights. If drawers or lighting was not functioning making sure I contacted with adequate personnel to fix for the safety of employees and customers alike and ensure business runs smoothly.
- Streamlined operations and improved employee focus and productivity by prioritizing tasks.
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top performing employees.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Established loyalty, executing flawless customer engagement to drive client retention.
- Led a small team of sales associates to drive sales and strengthen brand loyalty.
MAC Artist
Mac Cosmetics
Fresno, CA
11.2010 - 10.2015
- Drove Sales
- Certifications for Makeup Application
- Teamwork
- Achieved company and personal sales goal
Cosmetic Beauty Advisor
Macy's
Fresno, CA
09.2009 - 10.2010
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Recommended appropriate products to meet customers' individual needs.
- Kept counter and display areas in clean and neat fashion.
Skills
- Payroll
- Scheduling
- Microsoft Office
- Outlook
- Merchandising
- Store growth planning
- Strong verbal communication skills
- Relationship Selling
- Customer outreach
- Team Development
- Bilingual, English/Spanish
References
Teri Means- former coworker 559-288-1546
Mao Vang- 559-696-7725
Nicole Floratos- 559-960-7546
Timeline
On Premise Manager
Aerotek
06.2023 - Current
Fragrance Vendor
Puig Prestige Beauty
03.2021 - Current
Retail Assistant Manager
Mac Cosmetics
10.2015 - 07.2020
MAC Artist
Mac Cosmetics
11.2010 - 10.2015
Cosmetic Beauty Advisor
Macy's
09.2009 - 10.2010