Corina Luna-Grant
Medford,OR
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Community Liaison
Team Senior Referral Services
03.2021 - Current
- Transport and/or accompany clients to scheduled health appointments or referral sites with purpose of touring senior living communities.
- Collaborate with community referral sources to help assist with their transition to Independent Living, Assisted Living, Memory Care or Adult Foster Care Home and or providing In Home Care.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and assist my clients in making decisions.
- Developed long-lasting partnerships with discharge planners, social workers, the VA, DHS, Medical Providers and Home Health/Hospice Agencies.
- Attend monthly Network meetings and host presentations as needed.
- Cultivated interpersonal skills by building positive relationships with others.
Account Executive
Accent Care Home Health
11.2016 - 03.2021
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Attended networking events to build relationships and identify sales opportunities.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Distributed marketing materials to existing and prospective clients to promote products and services.
Office Manager
Home Instead Senior Caregiving
07.2012 - 07.2015
- Managed daily operations for Medford and Klamath Falls office, staff and caregivers.
- Conducted service calls with prospective clients and assist with quality assurance of current clients and our services provided.
- Assisted with all accounting and payroll functions.
- Assisted Client Care Relations Manager and Caregiver Relations Manager with counseling, interviewing and termination of caregivers.
- Assist Community Relations Manager with hosting fund raising and marketing events.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Marketing Director
Skylark Assisted Living
03.2009 - 01.2012
- Built strong relationships with industry professionals and influencers.
- Assisted RN with assessments of potential residents.
- Created content and promotional materials to drive engagement and conversions.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Assisted Activity Director with outside events for the residents.
- Performed tours daily with potential residents and or their advocates.
- Worked closely with Home Health and Hospice Agencies. Along with Case Managers from DHS for Long Term Care Services.
Education
High School Diploma -
Lompoc High School
Lompoc, CA06.1979
Skills
- Health Fair Participation
- Informational Brochures Distribution
- Reasoning Ability
- Case Needs Assessments
- Conducting Home Visits
- Training Skills
- Abuse and Neglect Reporting
- Community-Based Resources
- Medical Facility Knowledge
- Community Networking and Relationship building
- Organized and Detail-Oriented
- Critical Thinking
Timeline
Community Liaison
Team Senior Referral Services
03.2021 - Current
Account Executive
Accent Care Home Health
11.2016 - 03.2021
Office Manager
Home Instead Senior Caregiving
07.2012 - 07.2015
Marketing Director
Skylark Assisted Living
03.2009 - 01.2012
High School Diploma -
Lompoc High School
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