Corina Martinez
Hereford,TX
Summary
Provides a strong commitment to patient education, administrative excellence, and confidentiality. Expert in all aspects of patient care and adept at delegating tasks based on the needs of patients and the abilities of the staff. Medical Office Assistant with 15 years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology. Medical Assistant with more than 5 years of experience using diagnostic testing equipment.
Overview
15
15
years of professional experience
Work History
Medical Office Assistant
Carrasco & Carrasco LLP
08.2016 - 10.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Received, recorded and filed medical payments by check, cash and credit card.
- Entered procedure codes and diagnosis codes into medical billing software.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
Medical Assistant
Cardiology Center Of Amarillo
12.2014 - 03.2016
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
Clinical Scheduler
Amarillo Heart Group
Amarillo, TX
01.2011 - 11.2016
- Coordinated physician appointment orders with patient requests to build schedule for each patient incorporating pertinent information.
- Maintained, manipulated and coordinated physician schedules to incorporate time constraints, patient types and desired statistical outcomes.
- Notified patients and providers of impending schedules, changes in schedules and pertinent preparation for tests and exams through face-to-face, telephone and electronic means.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Medical Receptionist
Hereford Regional Medical Center
Hereford, TX
07.2009 - 01.2011
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
- Managed multi-line phone system and pleasantly greeted patients.
Education
Medical Coding
AAPC
03.2023
High School Diploma -
Hereford High School
Hereford, TX05.2000
Skills
- Exam Room Preparation
- Data Entry Software
- Phone and Email Etiquette
- Appointment Scheduling
- Insurance Billing Procedures
- ICD-10 Coding
- Payment Collection and Processing
- Medical Records Maintenance
- Insurance Verification
- Attention to Detail
- Healthcare Coding
- Administrative Duties
- Appointment Coordination
- Follow-Up Skills
- Medical Records Management
- Patient Relations
- Medical Terminology
- Patient Referral
- Healthcare Coding Competency
- Regulatory Documentation
- Call Transfers
- Mail Distribution
- Multi-Line Telephone Management
- Managing Patient Records
- Clinical and Administrative Support
- CPT Coding
- Patient Demographics
- Knowledge of HIPAA Regulations
- Computer Proficiency
- Understanding of Medical Ethics
- Patient Charting
- Billing and Coding
- Clinical Medical Assistance
- Medical Procedure
- Medical Record Confidentiality
- Documentation and Recordkeeping
- Route Messages
- Teamwork and Collaboration
- Scheduling Tests and Procedures
- Insurance Authorizations
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Assistant
Carrasco & Carrasco LLP
08.2016 - 10.2022
Medical Assistant
Cardiology Center Of Amarillo
12.2014 - 03.2016
Clinical Scheduler
Amarillo Heart Group
01.2011 - 11.2016
Medical Receptionist
Hereford Regional Medical Center
07.2009 - 01.2011
Medical Coding
AAPC
High School Diploma -
Hereford High School
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