Corina Mendoza
Amarillo
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
3
3
years of professional experience
Work History
Dispatcher
Atmos Energy
Amarillo
11.2025 - Current
- Managed daily dispatch operations for natural gas distribution.
- Coordinated emergency response with field technicians and local authorities.
- Utilized dispatch software to track service requests and manage workload.
- Ensured compliance with safety regulations during dispatch processes.
- Analyzed route efficiency to optimize service delivery times.
- Assigned drivers to appropriate routes based on customer needs.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions.
Customer Service Representative
Atmos Energy
Amarillo
10.2023 - 11.2025
- Resolved customer complaints through effective communication and problem-solving skills.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with inquiries regarding natural gas services and billing.
- Processed service requests efficiently using company-specific software systems.
- Documented customer interactions accurately in the database for future reference.
- Maintained knowledge of company policies and procedures to assist customers effectively.
Education
Dumas High School
Dumas, TXSome College (No Degree) - Nuclear medicine
Amarillo College
Amarillo, TXSome College (No Degree) - Paralegal Studies
Amarillo College
Amarillo, TXSkills
- Emergency coordination
- Customer service
- Record documentation
- Problem solving
- Emergency response coordination
- Attention to detail
- Time management
- Team collaboration
Languages
Spanish
Professional
English
Professional
Timeline
Dispatcher
Atmos Energy
11.2025 - Current
Customer Service Representative
Atmos Energy
10.2023 - 11.2025
Dumas High School
Some College (No Degree) - Nuclear medicine
Amarillo College
Some College (No Degree) - Paralegal Studies
Amarillo College