Corina Molina
Fresno,CA
Summary
Five years experience in union organizing with both CWA 9408 and Teamsters 665. Assisted with organizing AAA's first union election and board member of negotiations. Experienced union steward for AT&T call center employees. Over 15 years in sales and customer service.
Overview
18
18
years of professional experience
Work History
Negotiation Board Member
AAA Teamsters 665
Fresno, CA
02.2021 - Current
- Engaged in collective bargaining on behalf of union members. Contributed to bargaining table to present best options for working conditions and wages.
- Served as advocate and ambassador for organization by fully engaging, identifying and securing resources and partnerships to advance mission.
- Assisted with forming new committees to run campaigns and manage worker concerns.
Insurance Agent
AAA
Fresno, CA
06.2013 - Current
- Conducts an insurance review for clients to identify a range of suitable products
- Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies
- Partner with Field Managers and other office staff, in cross-selling insurance products to The Auto Club Group’s large membership base
- Generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings.
Travel Agent Sales Manager
Pro Travel
Fresno, CA
08.2007 - 05.2009
- Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance
- Promoting and marketing business plans, sometimes to new or niche markets;
- Training new employees
Customer Service Representative/Union Steward
AT&T Call Center
Fresno, CA
01.2000 - 12.2005
- Union Steward/ Ergonomic Representative
- Customer Service & Sales
- Handling inbound calls, providing helpful solutions to their needs.
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Education
High School Diploma -
San Joaquin Memorial
Fresno, CA06.1997
Bachelors - Business Management, Marketing
University of Phoenix
Fresno, CA06.2013
Skills
- Negotiation Board Member
- Experience union steward
- Effective worksite communicator, Leadership
- Exceptional interpersonal skills; superb analytical and problem solving skills
- Event planning, travel planning, logistics
- Management experience
- Working knowledge of social media
Timeline
Negotiation Board Member
AAA Teamsters 665
02.2021 - Current
Insurance Agent
AAA
06.2013 - Current
Travel Agent Sales Manager
Pro Travel
08.2007 - 05.2009
Customer Service Representative/Union Steward
AT&T Call Center
01.2000 - 12.2005
High School Diploma -
San Joaquin Memorial
Bachelors - Business Management, Marketing
University of Phoenix
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