Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corina Nisipeanu

Queens

Summary

A career opportunity utilizing my experience, professional with comprehensive involvement in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

12
12
years of professional experience

Work History

Receptionist, Indexing and Invoicing Specialist

Bay Carpet & Flooring
12.2021 - Current
  • Coordinated communication between departments, enhancing internal collaboration and information flow.
  • Implemented efficient filing systems, improving document retrieval times and organization.
  • Developed and maintained positive relationships with clients, contributing to improved customer satisfaction rates.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Created detailed reports on invoicing activities, supporting strategic decision-making within the finance department.

Reservations Agent for Distressed Passenger's

Hotel Connections
12.2016 - 12.2021
  • Promptly answered reservation inquiries via telephone, fax, voicemail and/or email in a friendly and professional manner.
  • Printed, faxed, photocopied and filled out documents in a very timely manner.
  • Entered reservations into the property management system both completely and accurately.
  • Utilized proper selling techniques and strategies to maximize budgeted room occupancy and ancillary revenue goals.
  • Produced and sent letters of confirmation and other well-written correspondence.
  • Obtained and transmitted accurate information for each reservation.
  • Developed and maintained strong relationships with clients to facilitate repeat business.
  • Trained new staff on reservation procedures and customer service best practices.
  • Resolved guest inquiries and complaints efficiently, maintaining a high level of professionalism.
  • Collaborated with sales and marketing teams to promote special offers and packages effectively.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Handled billing information over phone.
  • Checked in average of 100-250 passengers per flight.

Sales Specialist

Pants Pantry
01.2015 - 12.2016
  • Recommended and helped customers select merchandise based on their needs.
  • Cultivated relationships with clients to enhance customer satisfaction and retention.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built relationships with customers and community to promote long term business growth.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Kept the sales floor clean and maintained neat, orderly product displays.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Processed shipments and maintained organized stock shelves. Created attractive displays.
  • Managed inventory on what products was needed to fill full an excellent work area.

Store Assistant/Cash Register

Victoria Secret
11.2013 - 01.2014
  • Collected cash for all sales, proof and tallied all sales at the end of the day.
  • Developed the ability to work with money, figures, accuracy and speed.
  • Answered calls and transfer calls to appropriate personnel.
  • Responsible for exchange and return of merchandise.
  • Follow ups on all inquiries daily.
  • Provided excellent customer service and assisted people with inquiries about new products.
  • Assisted management in planning, monitoring, and reviewing workflows.
  • Greeted clients and making them feel welcomed and comfortable.
  • Assisted in maintaining visual merchandising standards to enhance customer experience.
  • Demonstrated product knowledge to effectively assist customers with inquiries and purchases.

Education

Diploma -

Newtown Highschool
01.2013

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Tech-Savvy
  • Phone etiquette
  • Positive and professional
  • Multitasking and prioritization
  • Microsoft office
  • Billing and invoicing

Timeline

Receptionist, Indexing and Invoicing Specialist

Bay Carpet & Flooring
12.2021 - Current

Reservations Agent for Distressed Passenger's

Hotel Connections
12.2016 - 12.2021

Sales Specialist

Pants Pantry
01.2015 - 12.2016

Store Assistant/Cash Register

Victoria Secret
11.2013 - 01.2014

Diploma -

Newtown Highschool

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Corina Nisipeanu