Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Corina Pino-Reyes

Safford,AZ
Corina Pino-Reyes

Summary

Proven leader in driving sales growth at Valley TeleCom Group, leveraging negotiation expertise and exceptional teamwork to exceed targets. Skilled in CRM and delivering impactful sales presentations, I've significantly enhanced customer loyalty and team performance. Achieved a notable increase in revenue through strategic prospecting and industry expertise. Knowledgeable of telecommunications carrier and broadband services with proven ability to organize and build client services. Demonstrated success in identifying customer needs and providing effective solutions. Showcased skills in negotiation and strategic planning to achieve sales targets.

Overview

26
years of professional experience

Work History

Valley TeleCom Group

Business Sales Specialist
04.2003 - Current

Job overview

  • Fostered an environment of collaboration within the sales team by setting clear expectations, providing support when needed, and celebrating collective successes.
  • Delivered compelling presentations to persuade potential clients that our products and services were the best fit for their needs.
  • Developed comprehensive account plans for key clients, leading to increased revenue growth and enhanced customer loyalty.
  • Streamlined contract negotiations with attention to detail, resulting in faster turnaround times without compromising on quality or compliance standards.
  • Acted as a brand ambassador at industry events, conferences, and networking opportunities to expand professional network and promote company offerings.
  • Boosted overall team performance by consistently meeting or surpassing individual targets while motivating others to do the same.
  • Improved efficiency in the sales process by streamlining workflows and utilizing technology to track leads, proposals, and contracts.
  • Maintained a high level of customer satisfaction by providing exceptional post-sale support and addressing any concerns in a timely manner.
  • Maximized sales potential by conducting thorough market research and staying informed of competitive landscapes.
  • Consistently exceeded sales targets by maintaining a thorough understanding of product offerings and staying current on industry trends.
  • Collaborated with cross-functional teams to create tailored solutions for complex client needs, ensuring satisfaction and repeat business.
  • Increased average deal size by upselling additional products or services based on a deep understanding of client pain points and goals.
  • Identified new market opportunities and expanded customer base with targeted prospecting efforts.
  • Mentored junior sales team members to improve their performance levels through coaching on best practices and sharing insights from personal experiences.
  • Closed major deals by leveraging industry expertise, collaborating with internal teams, and negotiating favorable terms for both parties.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Negotiated prices, terms of sales and service agreements.
  • Presented professional image consistent with company's brand values.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Contributed to event marketing, sales and brand promotion.

H&r Block

Tax Professional
10.2002 - 06.2004

Job overview

  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Prepared tax returns for clients in various industries according to government regulations and requirements.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Provided information about available products and services to clients, resulting in increased business opportunities.
  • Leveraged advanced software tools to maximize efficiency in preparing, reviewing, and submitting client documents accurately.

Kopper Kettle Kafe

Restaurant Manager
04.1999 - 10.2002

Job overview

  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained meticulous financial records, enabling accurate budgeting and financial planning.

Education

Eastern Arizona College
Thatcher, AZ

Associate of Applied Science from Project Management
12.2022

Morenci High School
Morenci, AZ

High School Diploma
05.2002

Skills

  • Negotiation expertise
  • Objection handling
  • Strategic Prospecting
  • CRM proficiency
  • Sales Presentations
  • Industry Expertise
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Team Leadership

Accomplishments

  • Successfully managed carrier circuit sales and led efforts to secure multiple high-value contracts, ensuring customer satisfaction and business growth.
  • Led the erate process for schools, libraries, and healthcare facilities, handling complex customer needs and securing funding for special construction projects.
  • Secured a state contract for network services, demonstrating strong negotiation skills and the ability to handle large-scale customer relations.
  • Consistently exceeded sales goals, both personally and as a team leader, contributing to increased company revenue and customer base.
  • Developed and implemented successful customer retention strategies, resulting in long-term business relationships and reduced churn.

Timeline

Business Sales Specialist

Valley TeleCom Group
04.2003 - Current

Tax Professional

H&r Block
10.2002 - 06.2004

Restaurant Manager

Kopper Kettle Kafe
04.1999 - 10.2002

Eastern Arizona College

Associate of Applied Science from Project Management

Morenci High School

High School Diploma

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Corina Pino-Reyes