Corina Rivera
Goodyear,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Talent Management Specialist
Goodwill
08.2022 - 02.2024
- Maintained human resources information system and kept employee files up to date and accurate.
- Developed and implemented effective recruitment and onboarding strategies for new hires.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
- Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
Commercial Insurance Coordinator
NFP
08.2021 - 07.2022
- Researched and identified potential new markets.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Negotiated contracts and terms of sale with potential customers.
- Monitored customer feedback and identified areas of improvement.
- Finalized sales and collected necessary deposits.
- Implemented effective cross-selling initiatives that resulted in increased revenue from existing customers.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Offered detailed information about products and binding coverage.
- Educated clients on insurance policies and procedures.
Medicare Sales Agent
Humana
03.2018 - 02.2021
- Calculated premiums and established payment methods for sales.
- Maximized sales opportunities, actively identifying new leads through referrals and networking events.
- Identified and solicited sales prospects in agency databases.
- Generated leads through cold-calling, networking and other outreach methods.
- Conducted thorough needs assessments for each client, recommending the most suitable Medicare plans based on their unique requirements.
Manager/Insurance Agent
LA Insurance
09.2014 - 01.2018
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Identified and solicited sales prospects in agency databases.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Generated quotes and proposals for clients to match individual needs.
- Followed up promptly with interested clients to close sales.
Education
No Degree - ACE Program
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ04.2007
GED -
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ04.2005
Skills
Critical Thinking
Fast Thinking
Client Service
Fluency in Spanish
Analytical Thinking
Attention to Detail
Microsoft Office
Policy Implementation
Spreadsheet Management
Strong Work Ethic
Certification
- Licensed -Life and Health
- Property and Casulaty
Timeline
Talent Management Specialist
Goodwill
08.2022 - 02.2024
Commercial Insurance Coordinator
NFP
08.2021 - 07.2022
Medicare Sales Agent
Humana
03.2018 - 02.2021
Manager/Insurance Agent
LA Insurance
09.2014 - 01.2018
No Degree - ACE Program
Maricopa Community Colleges - Rio Salado Community College
GED -
Maricopa Community Colleges - Estrella Mountain Community College
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