Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Corina Rofkahr

Corina Rofkahr

Hartman,Arkansas
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten

Summary

Committed and hardworking cashier with experience processing transactions, assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Cashier , Keyholder

Dollar General Store
04.2018 - 11.2020
  • Resolved escalated customer disputes with special actions such as discounts.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Trained team members on cash register operation and cash handling.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted out cash drawers and balanced totals.
  • Opened inventory boxes and restocked shelves.
  • Upsold additional products and services to customers, increasing revenue.
  • Trained and mentored new employees.
  • Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Kept store clean and organized to provide shoppers with pleasant experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Processed cash, credit, debit, and check payments.
  • Monitored and restricted access to keys to maintain store security.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Tallied cash drawer at beginning and end of each work shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Completed store opening and closing procedures.
  • Answered questions about store policies and addressed customer concerns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Opened and closed store Number days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Welcomed customers and helped determine their needs.

Education

Diploma - GeneralStudies, College Prep Courses

Paso Robles High School, Paso Robles, CA
08.1980

Held a 4.0 grade average through high school. Was a member of the honor roll and took college prep. Classes my freshman year.

Diploma - General Studies

George Flamson Midde School, Paso Robles, CA
08.1978

General Studies

Georgia Brown Elementary, Paso Robles, CA
08.1972

Skills

  • Implementing Pricing Strategies
  • Managing Inventory Stock
  • Time Management
  • Good Communication Skills
  • Work Prioritization
  • Sales Proficiency
  • Organize Inventory
  • Cash Handling and Reconciliation
  • Managing Customer Needs
  • Till Counting
  • Goal Attainment
  • Customer Needs Assessments
  • Flexible Work Schedule
  • Superior Work Ethic
  • Computer Literacy
  • Problem Anticipation and Resolution
  • POS Terminal Operation
  • Retail Security
  • Customer Inquiries
  • Adaptable to Changing Demands
  • Store Reset and Recovery
  • Merchandise Promotion and Display
  • Merchandise Quality Assurance
  • Departmental Procedures
  • Retail Industry Experience
  • Customer Transactions
  • Quality Assurance
  • Cycle Counts and Audits
  • Handling Complaints
  • Multitasking Strengths
  • Salesforce Software
  • Team Player

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier , Keyholder - Dollar General Store
04.2018 - 11.2020
Paso Robles High School - Diploma, GeneralStudies, College Prep Courses
George Flamson Midde School - Diploma, General Studies
Georgia Brown Elementary - , General Studies

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Corina Rofkahr