Professional with strong background in surgical coordination, known for delivering excellent patient care and managing complex schedules. Highly skilled in administrative tasks, patient communication, and maintaining surgical supplies. Valued team collaborator, adaptable to changing needs, and consistently focused on achieving results. Reliable and resourceful, ensuring smooth operations in fast-paced medical environment.
Serve as the primary point of contact for patients regarding ancillary services.
- Schedule and coordinate appointments for diagnostic tests and procedures, referrals and add ons.
- Communicate effectively with patients, families, and healthcare providers to ensure understanding of services and procedures.
- Assist patients with insurance verification and authorization processes.
- Address patient inquiries and concerns in a professional and compassionate manner.
-Coordinates medical materials required for patient visit
-Responsible for checking patients in and out.
-Obtains and records vitals (blood pressure, pulse, temperature, and weight)
-Prepares patient injection site for physician/providers
-Accurately data enters new patient information in to electronic medical records (EMR) file.
-Enters surgical/clinical charges into practice management system.
-Updates patient charge sheet to ensure all services and DME are included.
-Fulfills medical records request on behalf of patient to include outside physician offices, insurance companies, worker’s compensation adjustors, etc.
-Retrieve dictation for patient chart on a daily basis.
-Works “Claims worklist” and dashboard on a daily basis.
-Ensures regulatory compliance and reports any quality issues as they arise.
-Interacts with various department representatives in the group, insurance companies, and worker’s compensation adjustors.