Hi, I’m
Corina Specter
Waco,TX
Summary
As an ambitious professional with communication proficiency and extensive Managerial experience. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
years of professional experience
1
Certification
Work History
Waco Periodontics & Dental Implants
Office Manager
07.2017 - Current
Job overview
- Ensure operational readiness and presentation of the dental practice
- Managed cost, billing and resolved financial discrepancies effectively through organizational management of account information using Curve software
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
- Maintained patient data with required regulatory chart documents, personal information, and treatment consultation documentation
- Achieved revenue goals with successful management of patient scheduling, receivables, and miscellaneous operations expenses
- Reviewed flash reports, prepared bank deposits, and post daily revenues to stay on top of administrative demands
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services
- Oversee office inventory activities by ordering, requisitions, stocking and shipment receiving
- Executed operational standards flawlessly in full compliance with established policies, procedures, and government regulations
- Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of personnel
- Compared vendor prices
Live Oak Veterinary Park
Veterinary Receptionist
01.2017 - 07.2017
Job overview
- Optimized organizational systems for payment collections, AP/AR, deposits, and record-keeping
- Field phone calls from pet owners, answered questions, and retrieved messages for the veterinarians
- Maintained office and waiting room, keeping common areas clean and tidy
- Triaged incoming patients to determine treatment needs and urgency of care
- Answered owner’s pet health questions and advised on best care practices
- Coordinated patient scheduling, check-in, check-out, and payments for billing
- Managed multi-line phone system and pleasantly greeted patients
Dr. Wayne M. Parks. D.D.S
Dental Assistant
08.2007 - 01.2017
Job overview
- Evaluate clinical findings, medical history, previous dental records, and integrate information into a plan
- Train new hires and students on the importance of Infection Control, HIPPA and OSHA Policy, and the importance of maintaining accurate patient’s records
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, restocked supplies to prep for the next patient, and maintain health and safety practices
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery
- Maintained dental supply inventory by checking stock to determine inventory levels, placing, and expediting orders for supplies
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate
- Explained treatment procedures and instructed patients on home care guidelines
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
- Prepared patient X-rays and images for review by the dentist
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics
Education
Texas Tech University, Lubbock, TX
Bachelor of Science from Human Science
05.2021
McLennan Community College, Waco, TX
Associate of Arts
05.2019
Skills
- Report Preparation and Analysis
- Staff Training
- Budgetary Planning
- Office Management
- Administration and Operations
- Skilled in Microsoft Office
Certification
- Certified Registered Dental Surgical Assistant, State Technical College 08/2006-08/2007
- Food Safety HACCP for Retail Food Establishment
- Nitrous Oxide
Hobbies
- Spending time with family and friends
- Off-road in my 2019 Jeep Wrangler
- Organizing Jeep events both socially and in the community
- Making home decor
Timeline
Office Manager
Waco Periodontics & Dental Implants
07.2017 - Current
Veterinary Receptionist
Live Oak Veterinary Park
01.2017 - 07.2017
Dental Assistant
Dr. Wayne M. Parks. D.D.S
08.2007 - 01.2017
Texas Tech University
Bachelor of Science from Human Science
McLennan Community College
Associate of Arts
- Certified Registered Dental Surgical Assistant, State Technical College 08/2006-08/2007
- Food Safety HACCP for Retail Food Establishment
- Nitrous Oxide
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