Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Corina Still

Pocatello,ID

Summary

Dynamic and results-driven professional with extensive experience at Domino's Pizza, excelling in customer service and team leadership. Proven track record in enhancing operational efficiency and achieving sales growth through strategic planning and effective staff training. Skilled in financial management and conflict resolution, fostering a positive work environment that drives team success.

Overview

10
years of professional experience
1
Certification

Work History

Dominos's Pizza

Assistant Manager/ Trainer
10.2014 - Current

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Facilitated team-building exercises to foster collaboration between department members.

Dip N Clip

Dog Bather
10.2022 - 10.2023

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Facilitated team-building exercises to foster collaboration between department members.

Education

Pocatello High School
Pocatello

High School Diploma
05.2014

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Workload management
  • Conflict resolution
  • Team building
  • Sales strategies
  • Retail operations management
  • Staff development
  • Policy enforcement
  • Orientation and training
  • Sales reporting
  • Employee performance evaluations
  • Performance reviewing
  • Cost control
  • Financial management
  • Promotional planning
  • Multitasking and organization
  • Team collaboration
  • Strategic thinking
  • Adaptability and flexibility
  • Workplace safety compliance
  • Employee supervision
  • Inventory management
  • Customer service and satisfaction
  • Computer skills
  • Multitasking Abilities
  • Active listening
  • Staff training
  • Professional and courteous

Certification

Food handling and safety

Timeline

Dog Bather

Dip N Clip
10.2022 - 10.2023

Assistant Manager/ Trainer

Dominos's Pizza
10.2014 - Current

Pocatello High School

High School Diploma

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Corina Still