Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Corina Vazquez

Santa Ana,CA

Summary

Proven to enhance office efficiency and customer satisfaction at Los Amigos Tires Service LLC, I excel in staff management and organization skills. Leveraging strong multitasking abilities, I improved facility cleanliness by implementing effective procedures at Icleaners, achieving a significant increase in compliance with cleanliness standards.

Overview

7
7
years of professional experience

Work History

Receptionist

Los Amigos Tires Service LLC
05.2019 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained confidentiality of information regarding clients and company.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Janitorial Supervisor

Icleaners Commercial Cleaning Services
08.2017 - 02.2018
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
  • Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
  • Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
  • Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
  • Ensured timely completion of tasks by delegating responsibilities efficiently among team members based on individual abilities.
  • Conducted quality control inspections regularly to ensure that all areas met or exceeded established cleanliness standards.
  • Maintained safe work environments through adherence to regulatory requirements and industry best practices for janitorial services.

Education

High School Diploma -

Santa Ana High School
Santa Ana, CA
2005

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Greeting and Seating Clients
  • Mail handling
  • Document Management
  • Clerical Support
  • Documentation And Reporting
  • Document Control
  • Office equipment operations
  • Staff Management

Accomplishments

  • Assisted management with the training of 4 new staff members.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Receptionist

Los Amigos Tires Service LLC
05.2019 - Current

Janitorial Supervisor

Icleaners Commercial Cleaning Services
08.2017 - 02.2018

High School Diploma -

Santa Ana High School

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Corina Vazquez