Corina Vera
Avondale,AZ
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
CosmoProf
Retail
Glendale , AZ
02.2020 - 12.2020
- Educated clients on proper skin care techniques and products.
- Assisted customers in selecting appropriate retail products for their needs.
- Attended continuing education classes to stay up to date with trends in the industry.
- Upsold various treatments or packages when appropriate.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Responded to customer inquiries by phone and in person.
- Conducted weekly inventories to ensure accurate stock levels in the store.
- Performed cash handling duties such as deposits, payments, returns and refunds.
- Performed opening and closing tasks such as setting alarms, counting money.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Distribution Logistics and Operations
Macy's
01.2020 - 12.2020
- Performed data entry tasks related to purchase orders, invoices, shipment records.
- Maintained all returned items by recording data into a computerized system.
- Filed paperwork associated with returns including invoices, packing slips, order forms.
- Analyzed customer return requests and processed refunds or exchanges as necessary.
- Researched product defects using online resources and customer feedback to identify potential solutions.
- Processed damaged goods and coordinated with vendors for replacements or repairs.
- Reviewed incoming returns for accuracy and completeness to ensure compliance with company policies.
- Triaged products for functionality and assessed visible conditions to determine resale eligibility.
- Input clear customer account notes in internal computer systems to document return reasons.
- Prevented key account losses by researching discrepancies and correcting problems.
Sales Associate
Sally's beauty supply
01.2020 - 12.2020
- Tracked shipments from vendors to ensure timely delivery of merchandise.
- Demonstrated knowledge of product ingredients and benefits to customers.
- Collaborated with team members to achieve daily goals set by management.
- Operated cash register accurately while processing customer transactions quickly and efficiently.
- Created price tags and merchandise signs for new items.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Answered questions about current promotions and resolved issues according to store policies.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Receptionist
Bell Ford
01.2019 - 12.2019
- Scheduled appointments for clients, customers, and other visitors.
- Responded to inquiries from internal staff members regarding office operations.
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered incoming calls and transferred calls to appropriate departments or personnel.
- Maintained daily calendars, set appointments with clients on the daily.
- Updated and recorded customer or client information to maintain accounts.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Production
Bimbo USA
01.2018 - 12.2018
- Operated, cleaned and maintenance production equipment
- Worked closely with other employees to ensure project completion
- Managed product building, packing and prepared for shipment
- Maintained a organized work environment
- Responsible for training new hires.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
- Monitored ovens to ensure that products were cooked evenly and at appropriate temperatures.
West-Mec Cosmetology Program for Maricopa Community College District
Cutting Edge Style Academy
01.2016 - 01.2017
- Maintained accurate records of client information in the salon database system.
- Scheduled appointments with clients according to salon protocols.
- Performed hair cutting and styling services on customers, including shampooing, blow-drying, coloring, highlighting and perming.
- Used clippers, scissors or razors to shape facial hair or trim eyebrows.
- Recommended retail products that could be used at home for continued beauty maintenance.
- Provided skin care treatments such as facials, waxing, exfoliation and microdermabrasion.
- Participated in continuing education classes to stay up-to-date on trends.
- Utilized customer service skills to build relationships with clients.
- Demonstrated knowledge of various products used in cosmetology services.
- Analyzed scalp conditions such as dandruff or dryness before recommending treatment plans.
- Used strong communication skills to effectively speak to and liaise with potential clients and develop business relationships.
Education
High School Diploma -
La Joya Community High School
Avondale, AZ12.2017
AS in Organizational Leadership -
Wilmington University
New Castle, DESome College (No Degree) - Information Technology
Southern New Hampshire University
ManchesterSkills
- Organizational skills
- Time management
- Interpersonal skills
- Bilingual Spanish/English
- Problem solving skills
- Critical thinking
- Administrative knowledge
- Data entry
- Computer Skills
- Relationship Building
- Excellent Communication
- Collaboration
- Analytical Thinking
Languages
- English
- Spanish
Languages
English
Professional
Timeline
CosmoProf
Retail
02.2020 - 12.2020
Distribution Logistics and Operations
Macy's
01.2020 - 12.2020
Sales Associate
Sally's beauty supply
01.2020 - 12.2020
Receptionist
Bell Ford
01.2019 - 12.2019
Production
Bimbo USA
01.2018 - 12.2018
West-Mec Cosmetology Program for Maricopa Community College District
Cutting Edge Style Academy
01.2016 - 01.2017
High School Diploma -
La Joya Community High School
AS in Organizational Leadership -
Wilmington University
Some College (No Degree) - Information Technology
Southern New Hampshire University
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