Corina Wright
Broken Arrow,OK
Summary
Dynamic and dedicated professional with a strong background in customer service and relationship building, honed through experiences at The Bridge Church. Skilled in active listening and problem resolution, I excel at fostering positive interactions and ensuring guest satisfaction. Committed to creating supportive environments that empower individuals to thrive.
Overview
39
39
years of professional experience
Work History
Customer Care Representative Volunteer
The Bridge Church of Bixby, OK
Bixby, OK
01.2022 - Current
- Answered guest's inquiries and provided accurate information.
- Developed positive relationships with guests through friendly interactions.
- Developed strong relationships with guests by providing personalized assistance and support.
- Promoted high guest satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged in conversation with guests to understand needs, resolve issues and answer questions.
Private Tutor for Special Needs Client
Self Employed
Broken Arrow, OK
01.2012 - Current
- Created lesson plans and activities tailored to each student's academic level.
- Conducted assessments to evaluate students' strengths, weaknesses and areas requiring improvement.
- Researched best practices related to teaching methods for special education learners.
- Provided individualized instruction to meet the specific needs of each student.
- Developed Individual Education Plans that addressed specific learning goals for each student.
- Assisted students with disabilities in developing educational, social and behavioral skills.
- Prepared handouts, study materials and other teaching aids.
- Communicated student progress to parents and teachers through written progress reports and direct conversations.
- Asked key questions prompting specific student responses to assess tutoring session progress.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
Tier Two Paraprofessional
Epic Charter Schools
Tulsa, OK
08.2018 - 06.2025
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Supported classroom teacher in managing a diverse classroom of students.
- Supervised children and participated with children in activities.
- Implemented classroom rules and procedures to maintain discipline and order.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Provided one-on-one support to students requiring additional assistance.
Volunteer Greeter
Church on the Move
01.2015 - 01.2022
- Greeted guests upon arrival and provided assistance with directions or any other inquiries.
- Offered guest support by directing to designated locations and connecting with specific personnel.
- Maintained a clean and organized entrance area by removing debris and wiping down surfaces.
- Assisted with managing the flow of foot traffic into the facility by controlling access points when necessary.
Summer Lead Teacher
Happy Hands Education Center
06.2015 - 08.2018
- Created a positive learning environment through classroom management strategies.
- Maintained accurate records of student attendance and grades.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Created safe, nurturing environment of trust and respect.
- Collaborated with colleagues to develop interdisciplinary lessons that maximized student engagement.
- Facilitated a positive learning environment by implementing classroom management techniques.
Paraprofessional in the Deaf Education Department
Tulsa Public Schools
01.2014 - 06.2018
- Helped facilitate student comprehension of material through one-on-one tutoring sessions.
- Supervised small groups of students during independent work time.
- Provided guidance to students on classroom assignments and activities.
- Attended faculty meetings to stay up-to-date on changes in school policies or curriculum.
- Collaborated with teachers to develop lesson plans that meet state standards for educational content and achievement levels.
- Encouraged positive behaviors in the classroom through positive reinforcement techniques.
- Prepared materials needed for presentations or demonstrations during class lectures.
- Kept accurate records of student progress throughout the academic year.
- Monitored student behavior in the classroom and intervened when necessary.
- Maintained a safe learning environment for all students by adhering to safety protocols and procedures.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Instructed and monitored students in use and care of equipment and materials.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Coordinated with teachers to identify and support students with special needs.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Developed instructional materials and visual aids to supplement lesson plans.
Assistant Teacher
Happy Hands Education Center
01.2012 - 01.2013
- Organized instructional materials, bulletin boards, displays, and demonstrations.
- Collaborated with other staff members to ensure student success.
- Helped maintain a safe and orderly learning environment.
- Assisted classroom teacher in developing and implementing lesson plans.
- Collaborated with other staff members to develop strategies for improving student performance.
- Provided one-on-one help to struggling students during study hall sessions.
- Supervised small group activities.
Office Assistant
Mullin Plumbing Company
Tulsa, Oklahoma
01.2011 - 01.2012
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to multiple departments as needed.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
Volunteer Community Group Leader for Divorce Recovery
01.2002 - 01.2012
- Organized weekly meetings to review objectives, discuss accomplishments, and plan future goals.
- Organized team-building activities to foster collaboration and boost morale.
- Cultivated strong relationships with students by listening carefully and offering positive reinforcement.
Floating Teacher, and After School Program Student Supervisor
Knowledge Learning Corporation (TU KinderCare)
01.2010 - 01.2011
- Collaborated with teachers, administrators, parents, counselors and other professionals to ensure student success.
- Assisted in creating a safe learning environment that was conducive to learning.
- Utilized positive reinforcement to motivate students.
- Implemented conflict resolution strategies to manage student disputes.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Led students through safety procedures for active shooter and fire drills.
K4 Lead Teacher, K4 extension, K4 Grade Level Coordinator
Grace Christian School
01.1986 - 01.2010
- Served as mentor for new teachers in the department.
- Provided guidance for students in developing problem-solving skills.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
- Integrated literature into classroom lessons whenever possible.
- Promoted an atmosphere of mutual respect between teachers and students.
- Facilitated small group activities to support individualized instruction.
- Created classroom environment that was conducive to learning, including establishing rules and procedures.
- Maintained accurate records of student attendance and grades.
- Encouraged creativity among students by providing them with open-ended tasks.
- Developed and implemented lesson plans to meet the needs of a diverse student population.
- Conducted parent-teacher conferences throughout the year.
- Improved delivery of instruction by analyzing and distilling test data to identify opportunities for intervention and enrichment.
- Created safe, nurturing environment of trust and respect.
- Facilitated a positive learning environment by implementing classroom management techniques.
- Inspired students to want to read by taking to library and helping to choose books.
Interpreter Intern in the Deaf Education Department
Tulsa Public Schools
01.2013
- Instructed classes using sign language techniques such as American Sign Language, Signed Exact English or Cued Speech.
- Attended conferences related to teaching methods for Deaf and Hard of Hearing Students.
- Created lesson plans that incorporated a variety of instructional strategies appropriate for both the content area being taught as well as the needs of specific learners with hearing impairments.
Education
Child Development Associate (CDA) -
CDA National Credentialing Program
01.2021
Associate in Applied Science - Interpreter Education
Tulsa Community College (TCC)
01.2013
Child Development Certificate of Mastery -
Tulsa Community College (TCC)
01.2010
Skills
- Customer service
- Active listening
- Professional demeanor
- Relationship building
- Data entry
- Special education
- Lesson planning
- Team collaboration
- Conflict resolution
- Instructional support
- Effective communication
- Positive reinforcement
- Problem solving
- Organizational skills
- Punctuality and reliability
- Conflict mediation
- Issue follow up
- Verbal and written communication
- Adaptability and flexibility
- Time management
- Multitasking and organization
- Empathy and patience
- Email communication
- Appointment scheduling
- Customer relationship management
- Task prioritization
Affiliations
HIGHSCOPE Membership Association, 2018 - 2019
Credentials
- AAS
- CDA
Personal Information
Title: Educational Interpreter - EIPA Level 3
Additional Experiences
- Volunteer Greeter, Church on the Move, 01/15 - Present
- Private Tutor for Special Needs Client, 01/12 - Present
- Volunteer Community Group Leader for Divorce Recovery, 01/02 - 12/12
Conferences And Other Trainings
- The Care Courses School, 2017, Nurturing Children's Self-Esteem, 20, Making Learning Fun, 20, Abuse and Neglect: a Caregiver's guide to Child Abuse, 5
- American Red Cross, 2018, Adult CPR/AED, Child CPR and First Aid, Valid 2 years
- School Improvement Network Trainings, TPS: The Autism Spectrum, SY 2016-18, OCR Language Assistance Services, SY 2016/17, Bloodborne Pathogens, SY 2016/17, TPS: FERPA, Child Abuse, Climate and Culture, SY 2014/15
- Tulsa Tech, 2016, Certificate of Completion for Special ED Paraprofessional Training, 24
- Tulsa Technology Center, 10 hour Class in Water exploration with Young Children, 05/10
Timeline
Customer Care Representative Volunteer
The Bridge Church of Bixby, OK
01.2022 - Current
Tier Two Paraprofessional
Epic Charter Schools
08.2018 - 06.2025
Summer Lead Teacher
Happy Hands Education Center
06.2015 - 08.2018
Volunteer Greeter
Church on the Move
01.2015 - 01.2022
Paraprofessional in the Deaf Education Department
Tulsa Public Schools
01.2014 - 06.2018
Interpreter Intern in the Deaf Education Department
Tulsa Public Schools
01.2013
Private Tutor for Special Needs Client
Self Employed
01.2012 - Current
Assistant Teacher
Happy Hands Education Center
01.2012 - 01.2013
Office Assistant
Mullin Plumbing Company
01.2011 - 01.2012
Floating Teacher, and After School Program Student Supervisor
Knowledge Learning Corporation (TU KinderCare)
01.2010 - 01.2011
Volunteer Community Group Leader for Divorce Recovery
01.2002 - 01.2012
K4 Lead Teacher, K4 extension, K4 Grade Level Coordinator
Grace Christian School
01.1986 - 01.2010
Child Development Associate (CDA) -
CDA National Credentialing Program
Associate in Applied Science - Interpreter Education
Tulsa Community College (TCC)
Child Development Certificate of Mastery -
Tulsa Community College (TCC)
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