Corine Fairbanks
Espanola,USA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
22
22
years of professional experience
Work History
Homeless Shelter Manager
Espanola Pathways Shelter
10.2024 - 11.2025
- Supervised daily operations, ensuring efficient shelter management and client support.
- Reviewed client and employee files for compliancy.
- Developed strategic partnerships with local organizations to enhance service offerings.
- Implemented training programs for staff to improve service delivery and client interaction.
- Enhanced shelter policies to ensure compliance with safety regulations and best practices.
- Led initiatives to increase community awareness of shelter services through outreach programs.
- Recruited and supervised community volunteers.
Peer Support Worker
Life Link
01.2024 - 10.2024
- Provided emotional and practical support to individuals navigating mental health challenges.
- Facilitated peer-led support groups promoting recovery and community engagement.
- Developed individualized action plans tailored to client needs and goals.
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
- Mentored new peer support workers, fostering skill development and best practices.
- Advocated for clients' rights, ensuring their voices were heard in treatment discussions.
- Participated in ongoing training opportunities to stay current on best practices in mental health support services.
- Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
- Strengthened staff knowledge of peer support principles by conducting educational workshops and serving as a role model for colleagues.
- Elevated the overall quality of peer support services by adhering to ethical guidelines, maintaining professional boundaries, and continuously seeking opportunities for personal growth.
- Promoted self-advocacy among clients by teaching them effective communication skills for expressing their needs to healthcare providers.
- Assisted clients in setting realistic goals for recovery and provided guidance on steps towards achieving them.
- Increased client engagement by actively listening and providing empathetic support during individual sessions.
- Developed strong rapport with clients by maintaining open communication channels and demonstrating genuine empathy.
- Boosted client participation in recreational activities by organizing outings that catered to diverse interests and abilities.
- Conducted regular follow-up calls to check on clients'' progress, offering additional assistance when necessary.
- Provided crisis intervention support, helping clients navigate through challenging situations with appropriate resources and referrals.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to clients'' needs.
- Encouraged client self-discovery through guided reflection exercises aimed at identifying strengths, values, and areas for growth.
- Enhanced group dynamics by facilitating peer support meetings, fostering a safe and supportive environment.
- Facilitated community integration for clients by connecting them with local resources relevant to their interests and needs.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Provided education on mental health topics and resources to clients.
- Educated clients on dangers of substance abuse and prevention techniques.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Developed treatment plans to help clients build self-confidence and resilience.
- Assisted clients in developing coping strategies and personal recovery plans.
Home Health Aide
Givings Health
09.2020 - 04.2024
- Provided compassionate personal care and assistance with daily living activities for clients.
- Monitored and recorded vital signs, ensuring client health and safety.
- Assisted clients with mobility, fostering independence and confidence in daily tasks.
- Developed customized care plans based on individual client needs and preferences.
- Collaborated with healthcare professionals to coordinate comprehensive care for clients.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
- Assisted with end-of-life care.
- Improved patients' comfort with massage and application of topical treatments.
Front Desk
Espanola Health Services
11.2022 - 06.2023
- Working closely with Doctor, Regional Director, and Counselors to assist in documents and files following Federal and State guidelines/ regulations and laws to be in compliance. Making appointments for intake, making appointments for any changes in treatments, checking patients in to treatment center. Acting as occasional security by overseeing security cameras and questioning non-patients/clients upon entering premises, faxing and answering faxes for request for documents, answering phones, logging U.A. results, logging mail, filing charts, auditing files to make sure they are complete and compliant, completing courtesy dose requests, completing request of information documents, discharging patients and overseeing discharge process with documentation.
- (Affiliated with Albuquerque Health Services)
Assistant Manager
Espanola Pathways Shelter
11.2020 - 06.2021
- Assisted the Manager and Executive Director in writing policy and procedures for staff and clients, and other documents as needed. Created shelter monthly meal menus, grocery shopping, organizing, stocking, and inventory of foods. Supervised volunteers. Provided training for new hires and assisted in managing staff schedules. General office duties; letters, filing, answering phones, logging and recording donations; financial, clothing, food, etc.
Administrative Assistant
American Indian Movement Southern California
01.2008 - 01.2016
- Data entry, updating mailing list
- Archiving and researching on California native/tribal issues
- Event and fundraising planning
- Promoting events with news media outlets, social media sites, and off internet sites.
Client Advocate/ DVRT Team
Domestic Violence Solutions
01.2005 - 01.2012
- Counselor on hand at DV Solutions safe house.
- General clerical duties: filing, answering phones, scheduling appointments for clients
- Presented Cultural Sensitivity training for Staff, other social service providers and Santa Barbara Police Department.
- On-call as a DVRT Team Member, responding to 911 DV emergency phone calls- meeting up with the SBPD at the crime scene or emergency room to meet with victim of DV and explain options, resources, referrals and services (such as restraining orders)
Intake Coordinator
Legal Aid Foundation of Santa Barbara
01.2004 - 01.2012
- Paralegal, assisting Attorneys with legal documents as needed
- Supervising law interns on various office Projects
- Data Entry
- Reviewing Intakes and Making Appropriate Referrals
- General clerical duties; filing, answering phones, scheduling appointments.
Education
Women’s Studies, Native American Studies
Santa Barbara City College
01.2008
Associate of Arts - Integrated Studies With Women Studies And Film
Northern New Mexico College
Española, NM01-2026
Skills
- Shelter operations
- Client advocacy
- Multicultural sensitivity
- Crisis management
- Fundraising strategies
- Compassionate communication
- Basic first aid
- Narcan Trained
- Facility maintenance
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking Abilities
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Written and verbal communication
- Relationship building
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Interviewing skills
- Conflict resolution
- Professionalism
- Crisis intervention
- Staff training
- Staff supervision
- Strategic planning
- Adaptability
- Written communication
- Service planning
- Client meetings
- Administrative management
- Policy implementation
- Cultural sensitivity
- Event planning
- Volunteer management
- Onsite facility tours
- Non-profit management
- Set organizational policies
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Document preparation
- Scheduling appointments
- Billing and invoicing
- Scheduling and calendar management
- File organization
- Database entry
- Document scanning
- Confidentiality handling
- File management
- Telephone reception
- Customer engagement
- Office supply management
- Reception management
- Leadership and supervision
Accomplishments
- Supervised a visually impaired intern- and together we made the Espanola Pathways more ADA compliant. Our work was recognized by the New Mexican Commission for the Blind and we were awarded a plaque in September 2025.
- Supervised team our Client Liaison and Direct Care staff members
- Recruited and Supervised community and client volunteers
- Created a new file system for client files.
- Created a data base of all client from 2023 through 2025.
- Archived client files from 2020 through 2023
- Co-leader of a fundraising team; Softball tournament, performers, and resource fair
- Scheduling - Communicated with clients, providers, and law enforcement onsite and through phone, email and in person to schedule appointments and answer inquiries.
Languages
Spanish
Timeline
Homeless Shelter Manager
Espanola Pathways Shelter
10.2024 - 11.2025
Peer Support Worker
Life Link
01.2024 - 10.2024
Front Desk
Espanola Health Services
11.2022 - 06.2023
Assistant Manager
Espanola Pathways Shelter
11.2020 - 06.2021
Home Health Aide
Givings Health
09.2020 - 04.2024
Administrative Assistant
American Indian Movement Southern California
01.2008 - 01.2016
Client Advocate/ DVRT Team
Domestic Violence Solutions
01.2005 - 01.2012
Intake Coordinator
Legal Aid Foundation of Santa Barbara
01.2004 - 01.2012
Women’s Studies, Native American Studies
Santa Barbara City College
Associate of Arts - Integrated Studies With Women Studies And Film
Northern New Mexico College