CORINE LUNA
Ranchos de Taos
Summary
Experienced with patient care, offering comprehensive health services. Utilizes effective communication to ensure patient comfort and adherence to care plans. Track record of successful patient assessments and personalized care delivery.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Hospice Nurse
Red Willow Hospice
08.2025 - Current
- Provide compassionate patient care in hospice settings, addressing physical and emotional needs.
- Administer medications and treatments according to physician orders, ensuring compliance with protocols.
- Collaborate with interdisciplinary teams to develop personalized care plans for patients and families.
- Educate families on end-of-life care options, enhancing understanding and comfort during transitions.
- Monitor patient conditions and reported changes, facilitating timely interventions by healthcare professionals.
- Assist in maintaining accurate patient records, supporting continuity of care and regulatory compliance.
- Deliver support to families, offering guidance and resources for navigating hospice services effectively.
Home Health Nurse
Giving Home Health
07.2025 - Current
- Administer care and treatments as prescribed by healthcare providers.
- Educated patients and families on health management and self-care techniques.
- Utilized electronic health record systems for efficient patient management.
- Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote self-care.
- Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to the healthcare team promptly.
- Maintained accurate patient records and documentation in compliance with regulations.
- Coordinated with other healthcare team members to support patient needs.
- Collaborated with interdisciplinary teams to develop personalized care plans.
Nurse Manager
New Mexico Department of Health/Public Health Division
01.2022 - 06.2025
- Closely collaborated with the management team for process improvement, staff engagement, and satisfaction.
- Coordinated patient care plans, ensuring alignment with clinical protocols and best practices.
- Implemented staff scheduling to optimize nurse coverage and improve patient outcomes.
- Monitored compliance with health regulations, enhancing safety standards across the unit.
- Facilitated training sessions for nursing staff on new equipment and procedures.
- Collaborated with multidisciplinary teams to streamline communication and improve care delivery.
- Analyzed patient feedback to identify service improvements and enhance satisfaction levels.
- Managed inventory of medical supplies, reducing waste through effective resource allocation.
- Led staff meetings to keep the team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support the professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Led teams in driving successful patient outcomes by prioritizing the standard of care and best practices.
- Managed Outpatient Pharmacy while maintaining regulatory standards.
- Case Manager for the in-clinic Tuberculosis program, supervised and managed TB patients and their care, and conducted ongoing contact investigation.
- Laboratory Coordinator for District II - maintained Standing Operating Procedures, QA audits, and maintained all lab equipment per protocol and required standards.
Forensic Nurse Examiner
Santa Fe S.A.N.E.
07.2000 - 01.2023
- Conducted thorough forensic examinations, documenting findings to support legal investigations.
- Collaborated with law enforcement and legal teams to provide expert testimony in court cases.
- Mentored junior staff on forensic procedures and documentation standards, enhancing team competency.
- Ensured compliance with healthcare regulations and forensic standards throughout examination processes.
- Participated in multi-disciplinary teams, contributing forensic expertise to case evaluations and strategies.
- Promoted a safe environment for patients by adhering to strict confidentiality protocols during all interactions.
- Ensured compliance with relevant state and federal regulations by staying current on legal requirements pertaining to forensic nursing practice.
- Enhanced collaboration between medical and legal professionals by providing clear and concise expert witness testimonies in court proceedings.
- Advanced knowledge of emerging trends in forensic medicine by attending professional conferences, workshops, and seminars regularly.
- Increased accuracy in evidence collection by implementing a standardized documentation system for forensic examinations.
- Improved case outcomes through meticulous preservation of evidence, ensuring admissibility in court cases.
- Contributed to positive patient experiences with sensitive bedside manner while maintaining professional boundaries as a Forensic Nurse Examiner.
- Maximized efficiency within the examination room by thoroughly preparing equipment, supplies, and necessary documentation prior to each assessment appointment.
- Conducted comprehensive medical evaluations to determine the extent of injuries sustained during traumatic events.
- Exceeded continuing education requirements to maintain proficiency in current best practices for forensic nursing care delivery.
- Documented treatments delivered, medications, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Provided SANE training to New Mexico State Police recruits and SANE Advocates as needed.
- Worked with multidisciplinary teams in all areas of care for SANE patients.
Administrative Assistant/COVID-19 Liasion
New Mexico Department Of Health
10.2020 - 12.2022
- Worked with the public concerning COVID-19 questions and concerns.
- Contacted COVID-19 Positive constituents with their results.
- Assisted Vaccine Providers with Vaccine Finder registration, provided information about NMSIIS, CDC contact info, and COVID-19 Surveys. Worked with the Immunization program in connecting providers for Provider Agreements and Vaccine Orders.
- Worked in the Epidemiology portal NMEDSS, updating profiles, and closing cases.
- Trained in the COVID-19 Vaccine Call Center.
- Assisted with the training of DOH staff, contact tracers, and new staff.
- Created Quick Reference Guides for staff to utilize in performing telework in various portals.
Director of Ambulatory Surgical Center
CHRISTUS St Vincent Physicians Medical Center
09.2017 - 03.2021
- Developed and implemented comprehensive policies that improved organizational performance across departments.
- Fostered cross-functional collaboration to streamline processes and enhance project outcomes.
- Directed resource allocation and budgeting efforts, ensuring optimal use of financial assets.
- Mentored leadership teams, enhancing their skills in decision-making and strategic planning.
- Led performance evaluations to assess team effectiveness and identify areas for improvement.
- Cultivated relationships with stakeholders to align organizational goals with community needs.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations. Emphasized a teamwork environment, engaging staff, driving success, sustaining a positive outlook, while inspiring confidence.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Optimized inventory management to minimize costs and ensure product availability.
- Fostered a culture of innovation, encouraging the development of cutting-edge solutions.
- Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
- Boosted operational efficiency by optimizing supply chain processes.
- Improved team morale and productivity by implementing a comprehensive professional development program.
- Proven self-starter and team builder who supported associates in achieving their professional goals. Optimized staff potential and retained qualified, competent, and satisfied employees.
- Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
- Pioneered adoption of sustainable practices, leading to industry recognition and awards.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Surgical Services Manager
CHRISTUS St Vincent Regional Medical Center
09.2011 - 09.2017
- Led the surgical services teams in optimizing operational workflows and improving patient care delivery.
- Implemented quality assurance protocols to enhance compliance with healthcare standards and regulations.
- Developed and executed training programs for surgical services staff, elevating skill levels and performance outcomes.
- Collaborated with interdisciplinary teams to establish best practices in surgical procedures and patient safety measures.
- Analyzed departmental metrics to identify improvement areas, driving initiatives for enhanced service delivery.
- Fostered a culture of continuous improvement through regular performance evaluations and feedback mechanisms.
- Addressed staffing needs proactively to maintain appropriate skill mix and ensure adequate coverage for all shifts.
- Streamlined preoperative processes, enhancing patient education and reducing wait times for surgery.
- Championed quality improvement projects aimed at reducing hospital-acquired infections in the surgical setting.
- Served as a clinical expert in surgical procedures, providing guidance and mentorship to nursing staff members when needed.
- Established strong relationships with physicians and surgeons, fostering effective communication and teamwork within the department.
- Improved patient outcomes by implementing effective surgical services management strategies.
- Maintained up-to-date knowledge on industry trends, participating in professional development activities to inform evidence-based practice in surgical services management.
- Demonstrated strong leadership skills, serving as a role model for staff members and facilitating professional growth opportunities within the department.
- Evaluated new technologies and equipment for potential adoption within the department, ensuring alignment with strategic goals and objectives while considering costeffectiveness.
- Coordinated cross-functional team efforts for optimal perioperative care delivery.
- Promoted a culture of safety by enforcing compliance with regulatory standards and best practices.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for complex surgical cases.
- Developed staff competencies through targeted training programs and performance evaluations.
- Kept practices, techniques, policies and procedures consistent with professional standards and regulatory agencies.
- Streamlined scheduling processes, reducing patient wait times and increasing overall departmental efficiency.
- Coached, mentored and supported managers, colleagues and staff.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Education
Associate Degree Nursing, ADN - Nursing
Santa Fe Community College
Santa Fe, NM01-2000
Seeking MSN - Family Nurse Practitioner
Herzing University
Milwaukee, WI01-2028
Skills
- Comprehensive care planning
- Patient-centered care
- Clinical assessment
- Effective interpersonal communication
- Interdisciplinary collaboration
- Evidence-based care
- Attention to detail
- Effective troubleshooting skills
- Efficient multitasking
Certification
- Licensed Registered Nurse for 25 years
- Nurse Leadership 17 years
- Staff/Charge RN 12 years
- Forensic Examiner 19 years
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Hospice Nurse
Red Willow Hospice
08.2025 - Current
Home Health Nurse
Giving Home Health
07.2025 - Current
Nurse Manager
New Mexico Department of Health/Public Health Division
01.2022 - 06.2025
Administrative Assistant/COVID-19 Liasion
New Mexico Department Of Health
10.2020 - 12.2022
Director of Ambulatory Surgical Center
CHRISTUS St Vincent Physicians Medical Center
09.2017 - 03.2021
Surgical Services Manager
CHRISTUS St Vincent Regional Medical Center
09.2011 - 09.2017
Forensic Nurse Examiner
Santa Fe S.A.N.E.
07.2000 - 01.2023
Associate Degree Nursing, ADN - Nursing
Santa Fe Community College
Seeking MSN - Family Nurse Practitioner
Herzing University
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