Dynamic and detail-oriented professional with extensive experience at Retina Consultants, excelling in thorough documentation and patient communication. Proficient in EHR systems and OSHA compliance, I streamline processes to enhance patient flow and ensure regulatory adherence. Recognized for my ability to manage multiple tasks while maintaining high standards of accuracy and efficiency.
Overview
14
14
years of professional experience
Work History
Ophthalmic Scribe/Technician/Imaging/Triage/OSHA
Retina Consultants
05.2022 - Current
Documented patient histories and ocular examinations accurately to support physician assessments.
Assisted in maintaining electronic health records for efficient patient management and data retrieval.
Collaborated with clinical staff to ensure effective communication of patient needs and treatment plans.
Managed triage, patient intake, and scheduling in a high-volume practice.
Maintained and organized patient charts, imaging records, and diagnostic logs.
Maintained knowledge of ophthalmic terminology and procedures to improve documentation accuracy.
Reviewed charts for completeness, ensuring adherence to compliance standards and best practices.
Cross-trained across multiple roles, demonstrating flexibility and initiative in administrative and clinical functions.
Serves as OSHA compliance officer, ensuring all staff adhered to safety regulations and protocols.
Ophthalmic Scribe/Technician
EyeCare Physician's and Surgeons
06.2015 - 05.2022
Documented patient histories and examination findings for ophthalmologists to ensure accurate assessments.
Assisted in preparing examination rooms by organizing instruments and equipment for efficient workflows.
Streamlined electronic health record entries using advanced EMR systems, enhancing data retrieval processes.
Collaborated with medical staff to coordinate patient care and appointment scheduling effectively.
Ensured compliance with HIPAA regulations while managing sensitive patient information securely.
Conducted patient screening, maintained accurate records, and supported physicians during procedures.
Handled prescription management, insurance refills, and direct patient education.
Office Manage/Durable Medical Equipment Fitter
Saffron's Specialized Medical
04.2013 - 06.2015
Greeted incoming patients and collected personal and insurance data.
Measured and fit patients of medical equipment, including compression stockings, post op mastectomy prosthetics and bras and answered questions in regards to these items.
Trained patients on how to properly operate medical equipment.
Placed personalized/customized garment orders for patient's as needed.
Managed and/or ordered inventory as needed.
Billed patient's medical insurance for durable medical equipment fitted and given.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Office Manager
OrePac Building Products
07.2011 - 12.2012
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Input data from the previous day given by machine operators to ensure proper inventory.
Entered invoice data into the company database and updated details, including customer contacts and delivery dates to keep information current.
Managed all employees timecards and time off requests.
Turned in time cards to the corporate office to ensure proper delivery of employees paychecks.
Aided senior leadership in scheduling meetings, ordering refreshments and taking important notes of any corporate changes.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Education
Massage Therapy
Gilroy High School
Gilroy, CA
Skills
Proficient in managing multiple tasks
Knowledge of HIPAA regulations
Thorough documentation of patient histories
Office & Records Management
Appointment Scheduling
Customer & Patient Communication
Document Preparation
Data Entry & Accuracy
Multi-line Phone Handling
OSHA & Policy Compliance
Timecard & Payroll Assistance
EHR / EMR Systems Experience
Diagnostic & Technical Support
Accomplishments
Implemented OSHA-Compliant Name Badge Protocols: Developed and rolled out a name badge policy for all clinic staff to improve patient safety and support compliance with workplace identification standards.
Introduced Medical Alert Safety Code System: Designed and trained staff on a color-coded medical alert code system to improve emergency response times and team communication during critical incidents.
Achieved Full TB Testing Compliance: Audited staff records, coordinated with HR, and scheduled testing to ensure the clinic met OSHA requirements for annual tuberculosis screening.
Interests
Enjoy participating in gym workouts for overall physical and mental well-being
I participate in various sports activities for physical activity, camaraderie, and personal growth
Regularly practice mindfulness and meditation for overall wellness
Enjoying the art of baking and pastry-making, experimenting with recipes
Retina Technician Photographer and Angiographer at Retina Consultants of Southern ColoradoRetina Technician Photographer and Angiographer at Retina Consultants of Southern Colorado