Corine Rios Sanchez

Desert Hot Springs,CA

Summary

Proven Assistant Manager at Arco Am/Pm, adept in money handling and fostering team motivation, significantly improved customer satisfaction. Skilled in multitasking and customer relations, demonstrated through successful vendor coordination and staff coaching. Achieved notable accuracy in financial transactions, showcasing product and service knowledge to enhance the customer experience.

Overview

years of professional experience

Work History

Assistant Manager

Arco Am/Pm

06.2012 - 06.2019

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Waitress

Mission Lakes Country Club

06.2009 - 09.2011

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.

Cashier

Its a Deli

10.2007 - 09.2009

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Coachella Valley Adult School, Coachella, CA

06.2021

Skills

Money Handling
Customer Relations
Team motivation

Product and service knowledge
Customer service and satisfaction
Multitasking

Timeline

Assistant Manager - Arco Am/Pm

06.2012 - 06.2019

Waitress - Mission Lakes Country Club

06.2009 - 09.2011

Cashier - Its a Deli

10.2007 - 09.2009

Coachella Valley Adult School - ,