Corinna Glocksine
Bay City ,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Supervisor/Hiring Coordinator/CPR Instructor
Bay County Central Dispatch
10.2011 - Current
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Coordinated technical training and personal development classes for staff members.
- Liaised between multiple business divisions to improve communications.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Skills
- Employee Referral Programs
- Administering Disciplinary Procedures
- Policy Improvement Recommendations
- Office Operations
- Personnel Records
- Hiring and Coaching
- Improving Organizational Standards
- Onboarding, Training and Development
- Exit Interviews and Processes
- Large-Scale Events Planning
- Conducting Orientations
- Employee Timesheet Processing
Timeline
Supervisor/Hiring Coordinator/CPR Instructor
Bay County Central Dispatch
10.2011 - Current
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