Corinne Burton
Henderson
Summary
Senior HR and Employee Relations executive leader with full-cycle experience leading teams and supporting complex, high-visibility environments, including major property openings across Las Vegas (Virgin Hotels, Palms Casino Resort, MSG Sphere). Expert in navigating high-risk issues, leading sophisticated investigations, and applying a strong employment law foundation to protect the business and elevate culture. Cornell-trained mediator with a proven ability to influence senior leaders, guide cross-functional teams, and translate people data, workforce trends, and financial insights into clear strategies that advance organizational performance and operational excellence.
Overview
11
11
years of professional experience
Work History
Senior Employee Relations Manager
MADISON SQUARE GARDEN ENTERTAINMENT
07.2025 - Current
- Promoted to lead ER strategy for one of the most complex entertainment venues, advising executives on workforce decisions, employment law risk, union/labor relations, organizational effectiveness, and culture; primary point of contact for grievances, labor discussions, and first-time union contract negotiations.
- Oversee high-risk investigations and partner with Legal, Security, and Intelligence on sensitive cases, insider-threat matters, and enterprise-level compliance readiness.
- Influence senior leaders through data-driven insights—translating workforce metrics, labor trends, and operational risks into clear strategies that support performance, readiness, and organizational health.
Employee Relations Manager
MADISON SQUARE GARDEN ENTERTAINMENT
05.2023 - 07.2025
- Led ER function for MSG Sphere Las Vegas; drove workforce strategies aligned with corporate objectives.
- Directed labor relations efforts and negotiations for first-time union contracts; strengthened partnerships with Culinary and Bartenders Unions.
- Completed 100+ investigations (including insider threats) within the first year of opening; ensured compliance and ethics.
- Assigned by senior leadership to manage high-level cases across Las Vegas, Burbank, and New York; ensured consistent policy adherence.
Assistant Director of Human Resources
PALMS CASINO RESORT
01.2023 - 05.2023
- Directed full-scope HR for a 2,000+ employee workforce; focused on labor relations, negotiations.
- Built and delivered leadership training that elevated engagement, retention, and cross-functional effectiveness.
- Led sub-committees and managed redline changes during union negotiations.
Manager of Team Member Relations
PALMS CASINO RESORT
12.2021 - 01.2022
- Referred by Virgin Hotels VP to establish the employee relations framework for the Palms reopening.
- Designed ER strategy to streamline negotiations and drive collaboration; oversaw ADA, FMLA, SB386 compliance.
- Implemented workforce planning aligning human capital strategy with long-term business goals.
Manager of Team Member Relations
VIRGIN HOTELS LAS VEGAS
04.2021 - 12.2021
- Directed ER and labor strategies across multiple units; fostered a compliant, collaborative workplace.
- Proactively addressed union matters; reduced disputes and strengthened partnerships.
- Drove leadership coaching programs; led unemployment hearings and grievances.
Employee and Labor Relations Assistant
THE CITY OF NORTH LAS VEGAS
02.2020 - 04.2021
- Partnered with City Attorneys and leadership on collective bargaining with Teamsters, Police, and Fire unions.
- Provided guidance on policy, ethics, and legal compliance (EEOC, Title VII); led investigations and grievances.
- Modernized HRIS tracking and reporting to improve compliance efficiency.
Various Roles
THE COSMOPOLITAN OF LAS VEGAS
01.2015 - 01.2019
- Started as an Operations Intern and quickly advanced, building strong on-the-ground operational acumen in a high-volume, luxury hospitality environment.
- Supported core operational functions including staffing, scheduling, service delivery, and workforce readiness, ensuring departments were properly resourced and aligned to guest-service standards.
- Strengthened business operations through efficient onboarding workflows, cross-department coordination, and day-to-day problem solving across guest services, leadership teams, and People Operations.
- Gained deep exposure to labor practices, compliance expectations, and the operational realities that formed a strong business foundation that elevated later success in full-cycle HR and Employee Relations leadership roles.
Education
Bachelors - Hospitality Management
University of Nevada Las Vegas
Certified Employment Mediator - undefined
Cornell University School of ILR
Skills
- Strategic HR & Workforce Planning
- Employee Relations, Risk Mitigation & Compliance Excellence
- Data-Driven People Insights, Metrics & Organizational Trends
- HR Financial Acumen: Budgeting, Headcount Planning & Cost Optimization
- Culture Transformation & Change Leadership
- Talent Strategy, Leadership Development & Succession Planning
Affiliations
- Certified Mentor | Hope for Prisoners
- Board Member | Epicurean Charitable Foundation
- Visiting Executive / Honorary Instructor | University of Nevada, Las Vegas
- Selected Panelist | Southern Nevada Women’s Leadership Summit
- Three premier Las Vegas property openings; trusted to build ER frameworks from the ground up
- Recognized for leading first-time union negotiations and multi-site ER governance
Timeline
Senior Employee Relations Manager
MADISON SQUARE GARDEN ENTERTAINMENT
07.2025 - Current
Employee Relations Manager
MADISON SQUARE GARDEN ENTERTAINMENT
05.2023 - 07.2025
Assistant Director of Human Resources
PALMS CASINO RESORT
01.2023 - 05.2023
Manager of Team Member Relations
PALMS CASINO RESORT
12.2021 - 01.2022
Manager of Team Member Relations
VIRGIN HOTELS LAS VEGAS
04.2021 - 12.2021
Employee and Labor Relations Assistant
THE CITY OF NORTH LAS VEGAS
02.2020 - 04.2021
Various Roles
THE COSMOPOLITAN OF LAS VEGAS
01.2015 - 01.2019
Certified Employment Mediator - undefined
Cornell University School of ILR
Bachelors - Hospitality Management
University of Nevada Las Vegas