I'm a motivated and dependable person who takes pride in my strong work ethic and positive attitude. I'm flexible when it comes to challenges and always ready to learn or adjust as needed. I do well in fast-paced environments and stay focused on doing quality work, no matter what the task is.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist
Memorial Healthcare
12.2021 - Current
Obtain blood samples for medical testing through venipuncture or capillary puncture
Follow infection-control and safety procedures in carrying out daily phlebotomy functions
Prepare blood-collecting equipment, draw blood, and safely store and transport samples
Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens
Work collaboratively with patients, healthcare providers, and patient support departments to ensure a high quality of service.
Certified Phlebotomist
CSL Plasma
09.2021 - 12.2021
Conduct thorough pre-donation health screenings to ensure donor eligibility and safety.
Educated donors about the plasma donation process and its benefits, fostering a positive donor experience.
Monitored donors during the donation process, providing support and addressing any concerns.
Maintained accurate records of donor information and plasma collection data in compliance with regulatory standards.
Ensured cleanliness and sterility of the donation area and equipment, adhering to health and safety protocols.
Venipuncture
Certified Nursing Assistant
Fenton Healthcare
02.2019 - 09.2021
Patient and environmental safety
Basic skills in patient care
Vital signs and patient observation
Electronic charting
Strong organizational skills
Medical Terminology
Electronic Medical Records
Vital Signs & Patient Monitoring
Medication Administration
Privacy / HIPAA Regulations
Patient Advocacy and Support
Shift Lead Manager
Freakin' Unbelievable Burgers
01.2017 - 09.2019
Cooperated with coworkers to improve customer experience and manage storefront.
Exercised composure under pressure and in escalated customer service scenarios.
Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Education
Bachelor of Science - Wildlife Biology, Pre-Vet
University Of Michigan-Flint
03.2026
Skills
Sample and specimen collection
Safety protocols adherence
Specimen handling
HIPAA
Venipuncture expertise
Infection control measures
Certification
September 2023-September 2025 NHA Certified Phlebotomy Technician