Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Security Sales Recruiter
ASI Security Inc.
10.2021 - 06.2023
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Advertised job opportunities on social media platforms and job boards.
Assisted with onboarding and orientation of new hires to expedite acclimatization process.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Territory Account Executive
Novatech, Inc.
03.2021 - 09.2021
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Captain of my sales team.
Recruited new sales representatives actively for different divisions.
Largest account sold in the region to this date closing at $350K.
Top sales representative each quarter in my region.
Utilized social media to reach out to promote our products and services.
Made at least 200 calls a week to new and existing clients.
Intense training for 12 weeks where I was nominated MVP of my class and closed the first sale within the 65 account executives.
Trained and mentored sales representatives in sales techniques and strategies.
Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Built relationships with customers and community to promote long term business growth.
Gained client trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Territory Sales Manager
NuCo2
04.2019 - 01.2021
Prospected, identified, and sold to new and existing customers to achieve sales goals.
Managed and initiated agreement renewals for existing accounts.
Created 10 networking groups with different sales representatives in the state of Virginia.
Achieved the Hammer Award for the Southeast Region for July and September; most equipment Installed in my region.
Ranked third in the company in June 2019.
Finished top 5% for the year in December 2019.
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Drove team revenue totals by bringing in top sales numbers by 10%.
Sales Representative
CINTAS, Professional Uniform And Facility Services
05.2014 - 04.2019
Managed customer accounts to secure customer satisfaction and repeat business.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Responsible for scheduling 18-24 appointments and completing 300 cold calls per week.
Identified new prospects, managed current territory, and expanded into new markets.
Took part in the interview process of potential new sales representatives by recruiting and finalizing the overall decision.
Utilized Dynamics to track all sales activities.
Accomplished President’s Club and exceeded sales quota by 30% 3 years in a row.
Achieved Diamond Level 2017 and 2018.
Achieved multiple Summit Awards.
Awarded sales MVP of the Southeast Region (2016, 2017, 2018).
Chosen out of the Southeast Division to oversee and actively be involved with the Major Accounts Manager of Healthcare.
Education
Bachelor of Science - Marketing
Old Dominion University
Norfolk, VA
08.2010 - 05.2014
Skills
Negotiation Tactics
Prospecting Skills
Networking and Partnership Development
In-Person and Telephone Interviewing
Microsoft Office
Problem Resolution
Persuasion Skills
Sales Management
Outside and Inside Sales
Strong Communication Skills
Timeline
Security Sales Recruiter
ASI Security Inc.
10.2021 - 06.2023
Territory Account Executive
Novatech, Inc.
03.2021 - 09.2021
Territory Sales Manager
NuCo2
04.2019 - 01.2021
Sales Representative
CINTAS, Professional Uniform And Facility Services
05.2014 - 04.2019
Bachelor of Science - Marketing
Old Dominion University
08.2010 - 05.2014
Similar Profiles
David NashDavid Nash
Cybersecurity Account Executive at ASI Security PartnersCybersecurity Account Executive at ASI Security Partners