Corinne Jarrett
Mount Holly
Overview
18
18
years of professional experience
Work History
Customer & Technical Support
Leviosa Shades
02.2022 - 10.2024
- Managed high-volume data entry across diverse platforms such as Excel, ensuring precise order fulfillment
- Redesigned training materials and FAQs, significantly enhancing customers' ability to self-serve
- Delivered exceptional multichannel customer service by effectively addressing inquiries and resolving issues
- Resolved technical issues via chat and phone, resulting in heightened customer satisfaction rates
- Surpassed sales targets by generating $79,000 in revenue through proactive customer interactions
- Developed detailed room mockups to enhance customer visualization of products
Personal Care Assistant
Stavros
08.2017 - 03.2021
- Coordinated and processed orders, resulting in enhanced bakery productivity
- Trained new PCAs, cultivating a skilled team dedicated to superior client support
- Managed complex medical and financial activities with proficiency
- Formulated comprehensive care strategies that effectively integrated personal assistance
- Optimized daily routines and workflows to maximize operational effectiveness
Customer Service & Internet Sales
Mansfield Paper Co.
05.2016 - 09.2018
- Promoted from Customer Service to Internet Sales due to outstanding performance
- Implemented efficient order retrieval and payment processing systems to enhance productivity
- Boosted eco-product sales to $10,000 for schools and businesses through targeted campaigns
- Managed precise case measurements in the A+ System, ensuring accuracy and efficiency
Front Desk Manager
Quality Inn
Chicopee
10.2015 - 05.2016
- Led hotel operations, optimizing staff schedules and enhancing guest services
- Introduced cost-saving initiatives while streamlining check-in processes
- Managed budgets, inventory, and maintenance schedules with utmost precision
- Spearheaded revenue management strategies, driving substantial profit growth
Guest Service Agent
Homewood Suites by Hilton
Holyoke
04.2007 - 10.2009
- Oversaw Suite Shop operations, optimizing inventory management processes
- Delivered exceptional guest service, consistently exceeding satisfaction expectations
- Coordinated effectively with housekeeping and maintenance teams to address guest needs
Timeline
Customer & Technical Support
Leviosa Shades
02.2022 - 10.2024
Personal Care Assistant
Stavros
08.2017 - 03.2021
Customer Service & Internet Sales
Mansfield Paper Co.
05.2016 - 09.2018
Front Desk Manager
Quality Inn
10.2015 - 05.2016
Guest Service Agent
Homewood Suites by Hilton
04.2007 - 10.2009
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