Work Preference

Summary

Overview

Work History

Education

Skills

References

Work Availability

Portfolio

Timeline

Open To Work

Corinne Jarrett

People & Process Integration Specialist

Mount Holly,NC

Work Preference

Desired Job Title

Associate MLS Analyst (Contract)Operations & Client Support SpecialistOperations & Care CoordinatorCustomer Service → Internet Sales LeadFront Desk Operations & Assistant General Manager

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

Remote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time off

Summary

Analytical and detail-driven professional with proven expertise in data analysis, process optimization, and technical documentation. Known for improving workflow efficiency and reporting accuracy, reducing data errors by up to 25%. Skilled in validating AI outputs, developing user-friendly training materials, and translating complex processes into clear, actionable documentation that streamlines workflows, boosts team performance, and enhances client satisfaction in remote environments.

Overview

years of professional experience

Work History

Associate MLS Analyst (Contract)

Anywhere Real Estate (via Insight Global)

Mount Holly

03.2025 - Current

Collaborated with cross-functional teams to streamline communication and resolve onboarding issues, improving workflow efficiency.
Improved reporting accuracy and reliability by performing data validation and quality checks, reducing data errors by approximately 25%.
Scraped and structured MLS website data into Excel spreadsheets, aligning fields with site order to ensure data integrity and usability.
Validated AI-generated outputs, correcting discrepancies, and ensuring compliance with MLS business rules before integration.
Leveraged the Microsoft Office Suite (Excel, Word, Outlook) and Airtable to manage project timelines, reporting, and team updates.
Presented validated findings to management, enabling informed, data-driven decisions, and supporting strategic initiatives.
Authored training documentation and quick-reference guides that improved onboarding speed and team productivity.

Operations & Client Support Specialist

Leviosa Shades

02.2022 - 09.2024

Authored instructional guides, training manuals, and step-by-step checklists that reduced service inquiries and repeated errors by roughly 40%, improving customer experience, and staff efficiency.
Maintained and analyzed complex Excel datasets to support accurate, custom product quotations and large-scale sales orders.
Produced detailed PowerPoint mockups and visual documentation to streamline purchasing decisions, and improve client engagement.
Tracked and managed orders in Shopify, resolving discrepancies, and ensuring seamless order flow.
Delivered staff training on client support procedures, tools, and CRM usage, reducing onboarding time, and improving service consistency.
Documented client interactions in the system to maintain accurate records, and improve reporting visibility.

Operations & Care Coordinator

Stavros

08.2017 - 03.2021

Oversaw sensitive medical and financial records, ensuring confidentiality and compliance with HIPAA, and organizational standards.
Trained and mentored new assistants on compliance, record-keeping, and patient care procedures to improve service consistency.
Coordinated care plans with healthcare professionals and family members, aligning support with client needs, and medical requirements.
Delivered compassionate daily living support, and maintained safe, clean environments, enhancing client well-being.
Provided emotional support to clients, fostering confidence, and improving quality of life.
Implemented workflow improvements and step-by-step procedures that enhanced operational efficiency and overall care quality.

Customer Service → Internet Sales Lead

Mansfield Paper Co.

West Spfld

05.2016 - 09.2018

Managed high-volume internet and inside sales inquiries, generating accurate quotes, and closing sales of up to $89K.
Built strong customer relationships through clear communication, product knowledge, and solution-focused support.
Resolved customer issues promptly, leading to higher retention rates, and improved satisfaction scores.
Supported eco-product strategy, driving a $10K boost in online sales, and expanding sustainable offerings.
Recognized as a go-to resource for patience, reliability, and professionalism, I assisted management with training and process improvements.

Front Desk Operations & Assistant General Manager

Quality Inn

Chicopee

10.2015 - 05.2016

Coordinated daily front desk and housekeeping operations to enhance workflows and guest experiences.
Developed training programs and documentation, improving onboarding and service quality.
Oversaw guest relations by resolving complaints and monitoring satisfaction metrics.
Collaborated with management on marketing initiatives, increasing bookings and revenue.
Facilitated recruitment processes by interviewing candidates and mentoring new hires.
Managed administrative records, inventory, and supply orders to ensure operational continuity.

Education

Associate of Applied Science - Applications Development

Gaston College

Dallas, NC

Graduate Certificate in Process - Data Analytics Specialization, Business Management

Coursera

Skills

Process & Documentation

Process optimization and workflow improvement
Technical documentation and training program development
PDF editing and digital documentation tools

Data & Analysis

Data entry and accuracy (10-key typing)
Data research, validation, and reporting
AI validation and AI tools utilization
Data analysis and reporting

Systems & Tools

Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
CRM platforms and management
System integration and onboarding

Collaboration & Problem-Solving

Remote collaboration and time management
Client management and conflict resolution
Analytical thinking and attention to detail

References

References available upon request.

Work Availability

monday

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friday

saturday

sunday

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Portfolio

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