Compassion-driven professional with 10+ years’ experience training teams, managing complex schedules & vendor relationships, and delivering exceptional customer experiences. Adept at coaching staff & interns, solving problems in fast-paced environments, and keeping meticulous records.
Overview
11
11
years of professional experience
Work History
Volunteer
Hopalong Animal Rescue
07.2016 - 12.2016
Provided direct care for cats and kittens including feeding, watering, and cleaning, following shelter hygiene protocols.
Transported animals and managed logistics for adoption events, assisting with public interaction and adoption coordination.
Gained practical experience in shelter sanitation, safe cat handling, and public engagement.
Represented organization positively and professionally while providing community with much-needed services.
Editorial & PR Manager
Dalyn Miller Public Relations
05.2021 - Current
Coordinate and executed up to 8 concurrent media campaigns, managing end-to-end processes including scheduling, reporting, and stakeholder communication.
Maintain close relationships with key media and clients, providing expert-level consultation and conflict resolution during high-pressure campaign rollouts.
Demonstrate advanced communication skills through consistent success in securing top-rated podcast coverage, enhancing public visibility and driving engagement.
Support colleagues and contributed to a collaborative team culture by providing mentorship and stepping into leadership roles as needed.
Marketing Manager
Beyond Words Publishing
04.2017 - 06.2021
Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Optimized email campaigns to increase open and click-through rates.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Created and managed social media campaigns to increase brand engagement.
Public Engagement Manager
Citizen Film
09.2016 - 12.2016
Built and executed campaigns for high-profile public events, integrating outreach and communications strategies for community-based results.
Oversaw event logistics and volunteer coordination, ensuring consistent and professional public experiences.
Marketing Manager
Callisto Media
03.2016 - 06.2016
Managed marketing for bestselling titles and partnered with major brands like InstantPot-demonstrating skill in stakeholder engagement, retail strategy, and public-facing messaging.
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Wrote and distributed press releases to increase brand visibility.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Marketing Coordinator
Counterpoint Press
01.2014 - 01.2016
Coordinated the marketing of 30+ titles per year and organized seasonal catalogs; led trade show logistics and improved stakeholder communications.
Boosted brand awareness with target customer demographics with social, print, and email campaigns.
Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
Developed and executed marketing plans for trade shows and other events to increase brand awareness.
Managed workflow between staff, coordinating documents, and creative material distribution.
Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
Education
Bachelor of Arts - Political Science
University of Washington
Seattle, WA
Certificate - Book Publishing
Columbia University
New York, NY
Certificate - Editing
University of Washington
Seattle, WA
Skills
Animal Care
Cat Behavior
Intern Training
Staff Coordination
Conflict Resolution
Client Communication
Scheduling
Logistics
Administrative Support
Retail Oversight
Inventory Management
Microsoft Office
Google Suite
Additional Qualifications
Over 6 months of professional experience in animal-related care
Proven ability to de-escalate client concerns and provide empathetic, solutions-oriented service
Comfortable leading teams and presenting in group settings
Physically able to support animal care operations including cleaning, lifting, and handling cats