Corinne Miller
Venus,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive, memorable experience. Detail-oriented clerical assistant, proficient in data management and compliance adherence. Strong communication and organizational skills contribute to efficient office operations and support for administrative tasks. Proven ability to uphold confidentiality and enhance team collaboration.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrator
Jr Miller Logging
Venus, PA
01.2019 - Current
- Compiled data from timesheets to determine hours worked and pay rate.
- Verified accuracy of timekeeping records to ensure compliance with federal and state regulations.
- Maintained accurate records of all payroll transactions.
- Managed year-end closing process by ensuring timely filing of applicable forms and documents.
- Calculated all self-employment tax deductions for end of the year tax processing.
- Processed payroll information, including calculating wages and deductions.
- Managed weekly payroll duties and submitted data to payroll formula spread sheet created on excel.
- Processed and issued paychecks and earnings statements.
Manager
2 Cousins Pizza
Cranberry, PA
03.2003 - 07.2023
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Coordinator off all advertisements on social media platform.
- Created new menu items based on customer feedback and industry trends.
- Ensured compliance with all food safety regulations and sanitation standards.
- Assisted with kitchen preparation during peak times as needed.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Adhered to all health department regulations regarding food storage and preparation.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Trained new employees to perform duties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Programmed daily cash register to calculated the correct tax rate to be used per transaction.
- Created application sheets on Microsoft Word for new hires to complete and return.
Clerical Assistant
Clarion University
Clarion, Pennsylvania
07.2023 - 12.2025
- Evaluate Medical Case Managers' requests for client financial assistance based on grant regulations and PennWest - Clarion University Accounts Payable policies.
- Assist the Coordinator of Consumer Services and the Housing Case Manager with HOPWA paperwork, filing, data collection, and correspondence with landlords and clients.
- Assume some responsibility for the internal reliability and validity of records during annual monitoring proceedings.
- Adhere to a strict confidentiality policy to protect client identity.
- Maintain an awareness of grant reporting deadlines.
- Assist with the review of reports for accuracy, and collaborate to confirm data accuracy.
- Maintain compliance with Act 148 (confidentiality) at the university level.
- Administer the use of a university purchasing card.
- Assisted faculty and staff with administrative tasks and inquiries promptly.
- Maintained accurate records and files to support departmental needs.
- Operated office equipment, including printers and copiers, for daily tasks.
- Prepared documents and reports for review by supervisors and faculty members.
- Collaborated with team members to improve office procedures and efficiency initiatives.
- Assisted with filing documents and maintaining records.
- Assisted with special projects as needed by management team.
- Maintained an organized filing system of paper documents.
- Inputted data into spreadsheets for tracking purposes.
- Scanned documents into digital format for storage purposes.
- Performed data entry tasks with accuracy and speed.
- Created reports and other types of documentation, which often contained sensitive and confidential data.
- Updated customer contact information in the system database.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
- Managed incoming and outgoing mail correspondence.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Prepared shipping packages by printing packing labels and verifying orders.
- Managed material flow and cataloging materials by accurately maintaining references and files.
- Generated reports using database software programs.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Maintained confidentiality of sensitive information and documents.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Conducted research and compiled data for reports and projects.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Delivered messages and ran errands.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Education
Bachelor of Science - Business Administration
PennWest Clarion
Clarion, PA05.2018
Skills
- Customer service
- Employee supervision
- Personable and approachable
- Supplies ordering
- Microsoft Office applications
- Decision making
- Data entry
- Data analysis
- Confidentiality adherence
- Administrative support
- Filing system organization
- Mail handling
- Recordkeeping and file management
- Team collaboration
- Deadline adherence
- Effective communication
Certification
• ServSafe Food Protection Manager Certification. Date of examination 3/23/2021. Date of Expiration 3/23/2026
• U.S. Department of Housing and Urban Development office of Healthy Homes and Lead Hazard Control. Date of examination 10/23/2024
• Homeless Training, BACKUP how coworkers should provide backup during conflict. Date of certification of completion 6/06/2025
• PurpleOne Domestic Violence/Bys. Date of examination 4/10/2025
• Youth Protection Training. Completed 03/27/2023. Expiration 3/27/2025
• U.S. Department of Housing and Urban Development office of Healthy Homes and Lead Hazard Control. Date of examination 10/23/2024
• Homeless Training, BACKUP how coworkers should provide backup during conflict. Date of certification of completion 6/06/2025
• PurpleOne Domestic Violence/Bys. Date of examination 4/10/2025
• Youth Protection Training. Completed 03/27/2023. Expiration 3/27/2025
Affiliations
- Experienced traveler, educational tour of Europe with PennWest Clarion.
Volunteer Opportunities
- Back The Blue 5K, 06/16/2018 duties included pre-registration of participants. Preparation of Chinese auction items, selling raffle tickets for auction items.
- Officers Down 5K, 06/17/2017 duties included pre-registration of participants. Handling of participants gift merchandise.
References
References available upon request.
Timeline
Clerical Assistant
Clarion University
07.2023 - 12.2025
Administrator
Jr Miller Logging
01.2019 - Current
Manager
2 Cousins Pizza
03.2003 - 07.2023
Bachelor of Science - Business Administration
PennWest Clarion