Summary
Work History
Education
Skills
Languages
Timeline
Generic

CORINNE MIRANDA

Arlington

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Results-driven leader with strong background in team collaboration and achieving objectives. Adept at strategic planning, problem-solving, and decision-making to drive organizational success. Known for adaptability and reliability, excelling in dynamic environments. Skilled in communication, conflict resolution, and project management. Leadership professional with focus on high standards and results-driven strategies. Expertise in developing and implementing effective team collaboration processes, ensuring reliable performance and adaptability to evolving requirements. Possesses key skills in strategic planning and conflict resolution, making valuable addition to any leadership team.

Work History

Server

IHOP
09 2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Direct Sales Team Leader

TOP Marketing
01 2021 - 09 2024
  • Established strong relationships with key clients, securing long-term partnerships and repeat business opportunities.
  • Fostered a positive work environment that promoted collaboration among team members while encouraging individual responsibility towards shared goals.
  • Enhanced customer satisfaction by addressing their concerns promptly and professionally.
  • Boosted team morale, resulting in higher productivity and improved sales figures.
  • Streamlined communication between team members, leading to more efficient decision-making processes.
  • Organized regular meetings with the team to discuss progress updates, brainstorm ideas, and align on objectives.
  • Increased sales by implementing effective team strategies and setting clear performance goals.
  • Developed a high-performing direct sales team through continuous training and coaching sessions.
  • Mentored new hires, ensuring their smooth integration into the team and providing ongoing support for professional development.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Network Marketer

IM Academy
06 2018 - 01 2021
  • Expanded market reach by researching new target demographics and developing targeted marketing campaigns to attract prospective clients from diverse backgrounds.
  • Cultivated a positive team culture by fostering open communication channels, celebrating successes, and encouraging peer-to-peer learning.
  • Developed a strong personal brand for increased credibility and trust with potential clients, utilizing online platforms and face-to-face interactions.
  • Refined sales pitch delivery by seeking feedback from prospects and peers, aiming to continuously improve persuasive abilities in diverse situations.
  • Increased network size by actively prospecting and engaging with potential clients through social media, phone calls, and in-person meetings.
  • Generated leads by consistently attending networking events and fostering relationships with industry professionals.
  • Collaborated closely with upline leaders to strategize growth initiatives for team advancement within the company hierarchy structure.
  • Reduced customer churn rates by providing exceptional customer service and promptly addressing client concerns or questions.
  • Improved client retention rates by maintaining regular contact with existing customers to ensure satisfaction and address any issues proactively.
  • Onboarded new team members and coached personnel in marketing tasks.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Assistant Coordinator

GEA Ecuador
03 2006 - 06 2018
  • Managed and routed approximately 200 calls appropriately per day.
  • Ensured compliance with organizational policies and procedures, maintaining a safe and efficient work environment for the team.
  • Collaborated with cross-functional teams to ensure smooth project execution and delivery of high-quality results.
  • Forged strong relationships with both internal colleagues and external partners through regular communication and excellent interpersonal skills.
  • Entered data, generated reports, and produced tracking documents.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Kept high average of performance evaluations.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Education

High School Diploma -

American Academy High School
03.2013

Leadership

Self Education

Skills

  • Sales expertise
  • Guest relations management
  • Sales and marketing
  • Staff training and development
  • Good Telephone Etiquette
  • Active Listening
  • Teamwork and Collaboration
  • Problem-Solving
  • Self-Motivated
  • Excellent phone demeanor
  • Strategic planning
  • Staff Management
  • File and data retrieval systems

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

IHOP
09 2024 - Current

Direct Sales Team Leader

TOP Marketing
01 2021 - 09 2024

Network Marketer

IM Academy
06 2018 - 01 2021

Assistant Coordinator

GEA Ecuador
03 2006 - 06 2018

High School Diploma -

American Academy High School

Leadership

Self Education
CORINNE MIRANDA