Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corinne Murphy

Naples,ME

Summary

Detail-oriented Case Aide with proven understanding of service and methodical approach to completing documentation. Consistent in helping clients obtain relevant services by fully pursuing opportunities and resolving problems. Dependable in following up on issues and skilled at prioritizing cases.

Overview

32
32
years of professional experience
1983
1983
years of post-secondary education

Work History

Dishwasher

Freedom Cafe
NAPLES, ME
07.2025 - 10.2025
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.

Cashier

Family Dollar
NAPLES, ME
12.2023 - 08.2025
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.

Case Aide

State Of Maine
Portland, Maine
01.1994 - 04.2004

*Supervise visitation between Bio parents and bio children

  • Assisted clients in accessing community resources and support services.
  • Coordinated documentation and case files for compliance with state regulations.
  • Conducted intake assessments to evaluate client needs and eligibility for services.
  • Communicated effectively with clients, staff, and external agencies to facilitate care.
  • Organized and maintained accurate records of client interactions and services provided.
  • Supported caseworkers by preparing reports and summarizing client progress.
  • Attended training sessions to stay updated on policies and best practices in case management.
  • Collaborated with multidisciplinary teams to ensure comprehensive client care plans.
  • Provided administrative support to case managers, including filing and organizing documents.
  • Facilitated communication between clients, caseworkers, and other stakeholders involved in a case.
  • Advised clients on available options based on current laws, regulations, policies, and procedures.
  • Collaborated with other organizations to locate resources for clients such as housing assistance or job training programs.
  • Developed strategies for resolving disputes between parties involved in a case.
  • Conducted research on relevant issues related to the client's case.
  • Participated in community outreach activities to promote awareness of services offered by the organization.
  • Developed professional working relationships with parents and children to help connect each with relevant services.
  • Helped clients work through appeals processes for denied services.
  • Gathered information from clients regarding their financial status and living arrangements.
  • Organized group sessions for clients aimed at helping them identify goals and develop plans of action.
  • Attended court hearings and assisted attorneys with trial preparation activities.
  • Assisted individuals with completing social service application forms and gathering factual information.
  • Monitored progress of cases to ensure that deadlines are met.
  • Prepared written materials such as letters or memos related to specific cases.
  • Assessed client needs through interviews and assessments of family dynamics, economic situation, and health status.
  • Coordinated transportation for clients to medical appointments or court proceedings as needed.
  • Backed up social workers with running daycare, facilitating client groups and assisting with foster care.
  • Created reports summarizing outcomes of cases handled by the agency.
  • Provided emotional support to clients dealing with difficult life circumstances or transitions.
  • Maintained complete and accurate records of applications, forms and referrals.
  • Collaborated with multidisciplinary teams to develop individualized service plans for clients.
  • Performed assessments to determine individual limitations and strengths.
  • Made referrals to utilize community resources for resident's needs.
  • Helped individuals address disabilities and put together career plans.
  • Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
  • Prepared patients for self-management and decision-making responsibilities.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
  • Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • *Testify in court
  • Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.
  • Guided clients through transition to independent living within community.
  • Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
  • Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.

Education

GED
Portland, Me

Skills

Although it has been many years I believe I can adapt to my new employment Being a Stay at Home foster to adopt prepare me in ways I did not realize possible

Timeline

Dishwasher

Freedom Cafe
07.2025 - 10.2025

Cashier

Family Dollar
12.2023 - 08.2025

Case Aide

State Of Maine
01.1994 - 04.2004

GED
Corinne Murphy