Corinne Peele
Billing Coordinator
Brooklyn,NY
Summary
Proven expertise in enhancing billing operations and collections at Brooklyn Gastroenterology and Endoscopy, achieving significant improvements in accounts receivable management through meticulous invoice processing and effective dispute resolution. Demonstrates strong data entry proficiency and a commitment to HIPAA compliance, fostering trust and efficiency in patient account handling. Focused Billing Clerk with more than 17 years of experience. Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances. Hardworking and energetic with passion for accuracy and efficiency. Meticulous and methodical Billing Coordinator driven to optimize department by correcting inefficiencies and improving procedures. Possessing expertise in solving complex business problems in the medical industry.
Overview
9
9
years of professional experience
1
1
Language
Work History
Billing Coordinator
Mount Sinai Health System
Manhattan, NV
12.2022 - Current
- Enhanced client relations by promptly addressing inquiries and concerns regarding invoices and account statuses.
- Developed strong working relationships with key stakeholders, fostering collaborative environment conducive to effective problem solving.
- Identified, researched, resolved billing variances to maintain system accuracy and currency.
- Maintained detailed understanding of insurance plans and company requirements.
- Created comprehensive procedural documentation to ensure consistency within department's operations over time.
- Implemented improved credit policies that contributed to minimizing bad debt exposure and write offs.
- Oversaw daily operations for billing department handling monthly $100.000.00 income.
- Enhanced client relations by promptly addressing inquiries and concerns regarding invoices and account statuses
- Implemented improved credit policies that contributed to minimizing bad debt exposure and write offs
- Collaborated with cross-functional teams to ensure accurate and timely billing for all products and services provided
- Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries
A/R Collections Manager
Brooklyn Gastroenterology And Endoscopy
Brooklyn, NY
10.2020 - 06.2022
- Accessed credit records to evaluate customer credit histories.
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Increased recoveries by negotiating favorable repayment terms for clients and customers.
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Established strong relationships with customers, fostering open communication channels for effective debt resolution.
- Researched accounts and completed due diligence to resolve collection problems.
- Reduced delinquency rates with proactive account monitoring and timely communication.
- Researched and resolved accounts payable discrepancies.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
- Supervised staff of collectors, monitoring phone calls and letters.
- Coded and entered at least 50 invoices each day into in-house accounting software
A/R Specialist
Brooklyn Gastroenterology And Endoscopy
Brooklyn, NY
08.2019 - 10.2020
- Provided excellent customer service when addressing client inquiries regarding billing issues or payment status updates.
- Adapted quickly to changing business needs or priorities, demonstrating flexibility and commitment to continuous improvement in A/R operations.
- Participated in regular meetings with cross-functional teams focused on process improvement initiatives, representing A/R department and providing valuable insight into potential areas of enhancement.
- Supported year-end financial audits by preparing necessary documentation and responding promptly to auditor inquiries related to accounts receivable.
- Conducted periodic account reconciliations to identify potential errors or discrepancies in billing or payments received.
- Managed high volume of invoices (60) while maintaining strict attention to detail and adherence to established deadlines.
- Assisted in preparation of monthly financial reports by providing accurate A/R data for analysis and decision-making purposes.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Front Desk Clerk Scheduler
ProHEALTH Care Associates
New Hyde Park, NY
03.2015 - 07.2018
- Maintained well-stocked reception area, creating welcoming atmosphere for patients upon arrival. Over 120 patients daily
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Completed clerical duties and tasks for clinic administration.
- Organized paperwork such as charts and reports for office and patient needs.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported sales department in attracting new clients by providing exceptional service to current guests, resulting in increased referrals and repeat business.
Education
GED -
Global Connections High School
Far Rockaway, NY 05.2001 -
Skills
Timeline
Billing Coordinator
Mount Sinai Health System
12.2022 - Current
A/R Collections Manager
Brooklyn Gastroenterology And Endoscopy
10.2020 - 06.2022
A/R Specialist
Brooklyn Gastroenterology And Endoscopy
08.2019 - 10.2020
Front Desk Clerk Scheduler
ProHEALTH Care Associates
03.2015 - 07.2018
GED -
Global Connections High School
05.2001 -
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