Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations. Also 20 yr experience as an LPN an will continue to paramedic school.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Asst. Store Manager
Family Dollar
09.2024 - Current
Asst manager pm shift
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Wal-Mart Associate
Walmart
09.2022 - 06.2024
Front end candy
Cashier
Customer service
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Customer Service Representative
Circle K
07.2021 - 09.2022
Night shift
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Warehouse Associate
Amazon Warehouse
02.2020 - 06.2021
Warehouse assoc
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Cashier/Front End Manager
Safeway Inc./Albertson's Inc
08.2019 - 11.2020
Cashier, customer service, front end manager at times
Also money management
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Answered questions about store policies and addressed customer concerns.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
LPN (Licensed Practical Nurse)
Sapphire Health Services
10.2017 - 07.2019
Lpn acute rehabilitation
Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
Administered controlled narcotics, inserted IVs, and performed catheterizations.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Cared for wounds, provided treatments, and assisted with procedures.
Adhered to treatment plan instructions when administering medications and treatments to patients.
Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
LPN (Licensed Practical Nurse)
Casas Adobes Post Acute and Rehabilitation
09.2015 - 10.2017
Night shift
LPN FIELD NURSE
Dependable Health Services
06.2014 - 09.2015
Home health care
Administered medications safely and effectively, preventing adverse reactions or complications.
Maintained accurate documentation of patient assessments and treatments, ensuring compliance with regulatory standards.
Coordinated with physicians to implement prescribed treatment plans, ensuring consistency in patient care delivery.
Delivered emotional support to patients facing challenging diagnoses or difficult treatments, fostering resilience during recovery processes.
Dispensed and administered patients' medications following care plans and physician's orders.
Managed complex wound care for improved healing rates and reduced infection risk.
Improved patient outcomes by providing high-quality nursing care and timely interventions.
Provided exceptional patient care by meeting physical, psychological, and overall care requirements to support daily living needs and independence.
Organized and updated patient charts and records by reporting vitals, medical history, treatment plans, current medications, medication reactions, allergies and health status information.
Collaborated with other nurses to provide seamless coverage during shift changes ensuring continuity of safe quality patient care.
Utilized evidence-based practices in administering nursing care that aligned with industry best practices and promoted positive results.
Complied with State Department of Health by completing required forms and entering in computer database.
Supervised and monitored LPNs and CNAs daily to provide essential training.
Monitored patient health conditions to report changes to assigned physician.
LPN
Banner - University Medical Center South Campus
05.2009 - 11.2011
Clinical nurse, Triage nurse, for Adult medicine and Infecious disease, also other specialties
Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Administered controlled narcotics, inserted IVs, and performed catheterizations.
Obtained patient vital signs and input/output measurements from inpatients.
Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
Reduced medication errors by accurately administering medications and diligently verifying patient information.
Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
Administered medications and injections to patients.
Reviewed patient history to verify conditions and current medications.
Responded to patient requests with appropriate clinical and personal assistance.
Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
Coordinated patient transfers to other facilities.
Took samples to complete diagnostic and routine assessment tests.
Helped patients complete bathing, dressing and eating.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
LPN
Pima County Jail - Minimum Security Facility
12.2006 - 04.2009
Medication management for inmates, triage clinic for inmates
Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Assisted with admissions, appointments, transfers, and discharges.
Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
LPN
Western Medical Center
03.2003 - 05.2005
Labor and deliver, post partum and nursery
Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
Assisted with admissions, appointments, transfers, and discharges.
Adhered to treatment plan instructions when administering medications and treatments to patients.
Reduced medication errors by accurately administering medications and diligently verifying patient information.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
Performed routine evaluations of each patient's status, needs, and preferences.
Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
Education
Certification in Emergency Medical Services - EMT school
Pima Community College
Tucson, AZ
03.2025
License in Nursing - LVN school
Concord Career Institute
12.2003
Skills
EMR Systems
Home Care
Caregiving
Laboratory Experience
Microsoft Word
IV insertion
Nursing
Vital Signs
Supervising Experience
Medical Office Experience
Hospice Care
Venipuncture
Experience Administering Injections
Medication Administration
Store Management Experience
EMT Experience
PHLEBOTOMY
Tube Feeding
Patient Care
Triage
Management
Problem-solving
Customer service
Preeclampsia management
Antepartum care
Breastfeeding support
Intrapartum care
Labor support techniques
Preterm labor management
Gestational diabetes management
Newborn care
Obstetric emergencies
Perineal care
Vaginal delivery assistance
Infant CPR certified
Foley catheter insertion
Quality improvement
Teamwork
Time management
Problem-solving abilities
Multitasking
Critical thinking
Reliability
Basic life support
Multitasking Abilities
Excellent communication
Strong clinical judgment
CPR certification
Active listening
Effective communication
Adaptability and flexibility
Creative problem solving
Decision-making
Dementia care
Patient and family advocacy
Patient care assessment
Patient education
Certified in CPR/AED
Electronic health records
Relationship building
Blood draw and sample collection
Physical assessment
Vitals monitoring
Clear patient communication
Wound care
Microsoft office
Pain management
Intravenous therapy
Task prioritization
Self motivation
Infection control
Certification
CPR Certification,
BLS Certification,
EMT License, 02/25 to 03/27
IV Certified 2016
Timeline
Asst. Store Manager
Family Dollar
09.2024 - Current
Wal-Mart Associate
Walmart
09.2022 - 06.2024
Customer Service Representative
Circle K
07.2021 - 09.2022
Warehouse Associate
Amazon Warehouse
02.2020 - 06.2021
Cashier/Front End Manager
Safeway Inc./Albertson's Inc
08.2019 - 11.2020
LPN (Licensed Practical Nurse)
Sapphire Health Services
10.2017 - 07.2019
LPN (Licensed Practical Nurse)
Casas Adobes Post Acute and Rehabilitation
09.2015 - 10.2017
LPN FIELD NURSE
Dependable Health Services
06.2014 - 09.2015
LPN
Banner - University Medical Center South Campus
05.2009 - 11.2011
LPN
Pima County Jail - Minimum Security Facility
12.2006 - 04.2009
LPN
Western Medical Center
03.2003 - 05.2005
License in Nursing - LVN school
Concord Career Institute
Certification in Emergency Medical Services - EMT school