Summary
Overview
Work History
Education
Skills
REFERENCEs
Timeline
CustomerServiceRepresentative

Corinne Rosell

Williamstown,USA

Summary

Government Travel Agent: Offering vast knowledge of regulations and compliance procedures. Dedicated to maintaining professionalism and integrity. Worldspan/Sabre Red

Loan Processor: Proficient in gaining customers financials for preliminary paperwork /appraisals set up/credit standings

Office Assistant: Proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and Microsoft.

Overview

36
36
years of professional experience

Work History

Deli/ Bakery Clerk

Walmart
Williamstown, NJ
07.2021 - Current
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Front end of the house customer service
  • Back kitchen chicken fryers/rotisserie chicken

Government Travel Coordinator

CI Travel
Virginia Beach, VA
04.2019 - 12.2020
  • Remotely arranged travel for government military employees, dependents including VIP personnel.
  • Worldspan and Sabre Red.
  • Orchestrated multi-faceted travelling for military bases, including McGuire, Fort DIX, Boiling, Langley, Ft Eustis, Hanscom and Dover for their TDY (Temporary Duty Assignment) and PCS (Permanent Change of Station).
  • Ability to analyze problems, accumulate data, establish evidence and draw valid conclusions while customers are on phone/email or queues to resolve travel missions.
  • Oversee quality control and secure reservations in DTS (Defense Travel System) for domestic and international travel.
  • Ensure implementation of DFAS (Defense Finance Accounting Service) audit on all travel.

Government Travel Coordinator

Winggate Travel Systems
Mcguire AFB, NJ
08.2013 - 04.2019
  • Orchestrated domestic and international travel in accordance with corporate, contract and DFAS and TMO(Traffic Management Office)guidelines.
  • Managed travels for military bases McGuire, Dover and Fort DIX, including Marshalls, prisoners, family members of deceased designated by AFMAO(Air Force Mortuary Affairs Office) and government employees, dependents including VIP personnel.
  • Managed ticket reservation and confirmation for Dover AFB Mortuary Affairs Operations for human remains and escorts for fallen soldiers and dependents.
  • Refunds of unused tickets and issue tickets for travel.
  • Reconcile CBA(Central Billed Account) against employer’s invoices for TMO monthly bill.

Administrative Assistant Jr

Select Medical Rehabilitations Services
Toms River, NJ
05.2007 - 01.2011
  • Staffing Contract Labor: Selected contracted labor requested by 52 long term skilled nursing facilities for PT, OT and SLP.
  • Attainment of all startup paperwork and therapist credentials, set up interviews, enter all therapists information into Kronos and Markview.
  • Completed memorandums, minutes, reports, therapist minutes billing, quality control checks on contract labor notes for billing, letters of appreciations as requested by management.
  • Quality control reports to ensure completion of patient files on contract labor therapists for billing and state audits.
  • Trade show/ Marketing/ Promo Items:.
  • Registered for all trade shows booths, golf tournaments, sponsorships, advertising; event signage and promo items, schedule drayage.
  • Responsible for inventory control of all promotion items, ordered clients and employees birthday, Christmas and anniversary gifts/years of employment pins, UPS shipping.

Loan Processor

PHH US Mortgage
Mount Laurel, N.J
02.1991 - 04.1995
  • Performing initial appraisal of potential borrowers by thoroughly examining their applications.
  • Assessing credit standings of applicants through background research.
  • Conclude on all applicable financial and non-financial criteria and develop loan repayment plans for all preliminary paperwork

Tax and Escrow

PHH US Mortgage Corp
Mount Laurel, NJ
06.1991 - 09.1996
  • Collated quarterly tax bills according to lot, block, and assigned state, input tax bills into lotus program
  • Large volume calls to taxpayers and county tax clerks offices
  • Reconciled tax accounts for overages/shortages. Generated weekly, monthly, quarterly, and yearly reports to VP
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering loans.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.

UPC Cordinator

Skaggs Alpha Beta , Jewel Osco
Fort Worth, TX
05.1989 - 12.1991
  • Entered all items into stores computer system by UPC on a weekly basis to match sales items and discontinued items.
  • Conducted research, gathered information from multiple sources and presented results.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Received and processed stock into inventory management system.
  • Inventoried food products and associated materials.
  • Orchestrated positive customer experiences by overseeing every area of Deli operations.

Office Cashier/Inventory Control Clerk

Brookshires Food Store
Bossier City, LA
06.1986 - 06.1998
  • Quickly and accurately counted drawers and safe at start and end of each shift. For office and each cashier.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Collected go backs from cashiers as voids were completed to avoid shrink.
  • Maintained working schedules, lunches and breaks for front of the house. Replaced any employees call outs and vacations.
  • Handled customers complains or concerns of products/services preformed by store.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Completed any accidents/theft reports needed for VIP and Police officials.
  • Completed employee reviews for front of the house, to be reviewed by management.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Williamstown High School
Williamstown, NJ

Graphic Communications

Gloucester County Vocational

Business Development/Some

Burlington County College

Skills

  • Worldspan
  • Sabre Red
  • Microsoft Office/PowerPoint/Google Sheets
  • ADP payroll
  • Encompass
  • Inventory control
  • Kronos
  • Practiced at FHA/VA/Conventional loan process
  • Accounts Payable
  • Quality control
  • Analytical Skills, Research
  • Proficient in 10-key
  • Records Maintenance
  • Automated processing
  • Vendor invoice processing

REFERENCEs

Steve Brenner

Supervisor, Winggate Travel Systems

310-386-0973

Angela Witt

Supervisor, Winggate Travel Systems

913-451-9200

Nancy Benning

Supervisor, Airtrak Travel

732-740-2480

Timeline

Deli/ Bakery Clerk

Walmart
07.2021 - Current

Government Travel Coordinator

CI Travel
04.2019 - 12.2020

Government Travel Coordinator

Winggate Travel Systems
08.2013 - 04.2019

Administrative Assistant Jr

Select Medical Rehabilitations Services
05.2007 - 01.2011

Tax and Escrow

PHH US Mortgage Corp
06.1991 - 09.1996

Loan Processor

PHH US Mortgage
02.1991 - 04.1995

UPC Cordinator

Skaggs Alpha Beta , Jewel Osco
05.1989 - 12.1991

Office Cashier/Inventory Control Clerk

Brookshires Food Store
06.1986 - 06.1998

Williamstown High School

Graphic Communications

Gloucester County Vocational

Business Development/Some

Burlington County College
Corinne Rosell