Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Crew Member
Dairy Queen Grill & Chill
Parma, Ohio
06.2022 - Current
Resolved customer complaints in a professional manner.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Learned our entire menu and assisted in the preparation of ice cream
Kept up-to-date knowledge of store policies regarding payments, returns, and exchanges.
Maintained an organized work area to ensure efficient operations.
Performed cashier duties such as taking orders, collecting payments and providing change.
Processed takeout orders quickly to ensure timely delivery of meals.
Crew Member
Chick-fil-A
Parma, OH
11.2020 - 06.2022
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Assembled and served meals according to specific guest requirements.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.