Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Results-driven procurement professional with expertise in identifying cost-savings opportunities, managing vendors and negotiating contracts. Proven track record of successful cost optimization and supplier performance management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Photographer
Lifetouch Photography
03.2023 - 05.2023
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Utilized active listening skills to identify customer needs and provide appropriate solutions.
Responded to customer calls and emails to answer questions about products and services.
Coordinated with operations staff to resolve service problems and boost client satisfaction.
Captured stunning images for variety of projects.
Assisted clients with creative ideas for photography needs.
Administrative Assistant
Total Cyber Solutions
10.2022 - 03.2023
Proficient in all Microsoft applications
Worked in an office setting as an administrative assistant with the president of the company
Primarily responsible for maintaining and coordinating his calendar to ensure his attendance at meetings and appointments
Assisted all staff with various o ce duties as needed
Inventory, ordering and organizing kitchenette and office supplies, answering all phone calls, assisted or forwarded to the appropriate personnel
Responsible for maintaining sanitation and cleanliness office space
Be present and warm to professional visitors, business partners, students and interns who call and visit the facilities daily.
Developed and implemented procurement policies and procedures to enhance compliance with company standards.
Resolved invoice and payment issues to facilitate prompt payment to suppliers.
Monitored and managed procurement budget to control costs.
Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
Utilized market intelligence to identify opportunities for savings and cost reduction.
Monitored inventory levels and avoided shortages with timely replenishment of stock.
Reviewed and approved purchase orders and invoices for accuracy and completeness.
Established and maintained accurate records of purchases, pricing and payment terms.
Completed monthly profit and loss performance reports.
Server/ Hospitality Leader/Head Coach
Arties Great American Restaurant
02.2021 - 09.2022
Work as a server but regularly pick up shifts as runner and host to ensure I have a full understanding of the jobs available in the restaurant
I was given the position as head coach which put me in the position to oversee the serving department and work together with the management team to ensure my team was giving their best and treated the best.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Maximized team productivity by expertly delegating tasks to kitchen staff.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
Server
Chloez Cafe
07.2020 - 02.2021
Ensured quality guest experience, promoted specials/ upsell, maintained an accurate bank, maintained accurate guest checks, received to go orders over phone and online/ prepared to go orders, prepared signature alcoholic and non- alcoholic beverages, preformed running side work
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Processed orders and sent to kitchen employees for preparation.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Increased sales significantly by upselling higher-end products to customers.
Service Support
Little Anitas
02.2017 - 07.2017
As a hostess; greeted guests warmly as they entered the restaurant, kept accurate floor charts, seated guests promptly
As a busser; assisted servers with pre-bussing, cleaned and reset tables after departure
As a food runner; delivered orders to correct tables, expedited orders in window,assisted server with pre-bussing
Education
High School -
Volcano Vista High School
Albuquerque, NM
Integrative Studies, Liberal Arts for
George Mason University
Fairfax, VA
Skills
Punctual
Caring and Supportive: I want the best for the people I work with and work for I am always happy to help and go above and beyond the standards to ensure my best work
Proficient In all Microsoft Office applications
Able to keep composure in stressful situations or when change occurs unexpectedly
Advertising Techniques
Sales Expertise
Transactions and Cash Handling
Suggestive Selling
Active Listening
Item Promotion
Cash Handling
Accomplishments
Organize and assemble photography equipment and supplies in a new school daily; take high quality student and staff portraits
Ensure all necessary equipment is operable and available on designated picture days
Provide clear direction and expectations for parents, school personnel and students
Work closely with staff to establish appropriate classroom flow and resolve issues quickly and effectively while maintaining a calm atmosphere and upbeat character
Maintain and transport equipment and supplies in a safe manner between schools following company guidelines
Represent employers in a professional manner at all times while adhering to all company and school rules and policies
Maintain confidentiality of school and student information
Safeguard equipment and money at all times.
Certification
Intro to Physical Security (CDSE ELearning Training Course)
Intro to DOD CAC Credentialing (CDSE ELearning Training Course)
Intro to Suitability Adjudications (CDSE ELearning Training Course)