Overview
Work History
Skills
Timeline
Generic

Corinthian Parker

Membership Concierge
Charlotte,North Carolina

Overview

5
5
years of professional experience

Work History

Membership Concierge

Lifetime Fitness
Charlotte , NC
08.2024 - Current
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.

Operations Team Member

Lifetime Fitness
Charlotte, NC
9 2022 - 07.2024
  • Ensure the fitness club's cleanliness and organization by conducting regular inspections, performing routine cleaning tasks, and promptly addressing any maintenance issues to provide a safe and welcoming environment for members
  • Foster a positive and inclusive community by engaging with club members, addressing their needs and concerns, offering assistance with equipment usage, and promoting club programs and services to enhance their overall experience
  • Prepare and serve healthy food and beverages in the club's café, ensuring high standards of food safety and quality
  • Provide convenient and nutritious options to keep members energized while also helping them live happier,healthier lives.

Customer Lead

Food Lion
08.2019 - 09.2022
  • Maintained in-depth knowledge of store products and promotions to inform and assist customers, enhancing their shopping experience and encouraging repeat business
  • Operated cash registers, handled transactions, and ensured accuracy in payment processing, contributing to smooth and efficient checkout procedures
  • Assisted in stocking shelves, organizing displays, and maintaining store cleanliness, ensuring an appealing and well-organized shopping environment
  • Worked collaboratively with team members and management to achieve store goals, support daily operations, and deliver the highest level of customer service
  • Provided exceptional customer service by assisting shoppers with their needs, answering inquiries, and guiding them to products, ensuring a pleasant and efficient shopping experience
  • Addressed and resolved customer complaints and issues promptly and effectively, maintaining a positive store environment and fostering customer loyalty.

Client Representative

Nexmark
12.2020 - 07.2021
  • Developed and implemented effective sales strategies to market and sell services from various companies, consistently meeting and exceeding sales targets
  • Engaged with potential clients to understand their needs, provide tailored service solutions, and foster strong customer relationships to drive sales growth
  • Gained extensive sales experience by managing the entire sales process from prospecting to closing deals, utilizing strong communication and negotiation skills to achieve successful outcomes
  • Conducted market research to identify trends, assess competitor offerings, and inform sales strategies, ensuring a competitive edge in the marketplace.

Skills

Customer Service

Leadership

Customer Accounts

Problem solving

Timeline

Membership Concierge

Lifetime Fitness
08.2024 - Current

Client Representative

Nexmark
12.2020 - 07.2021

Customer Lead

Food Lion
08.2019 - 09.2022

Operations Team Member

Lifetime Fitness
9 2022 - 07.2024

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Corinthian ParkerMembership Concierge