Corissa Anderson
Centralia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
2007
2007
years of post-secondary education
Work History
Warehouse Associate
UPS
Portland
10.2024 - Current
- Loaded and unloaded packages using manual and powered equipment.
- Sorted packages in cornerstone mode by size and destination for efficient processing.
- Maintained cleanliness and organization of the warehouse environment.
- Handled packages up to 70 pounds with care, maintaining safety standards and operational efficiency.
- Ensured accurate movement and scanning of packages through tender belts, prioritizing quality and customer satisfaction.
- Corrected label errors by reprinting damaged labels, facilitating precise package routing.
Delivery Driver
DoorDash
Vancouver
05.2018 - Current
- Delivered orders efficiently to designated locations within timeframes.
- Maintained accurate records of deliveries and pickups using GPS tracking systems.
- Followed traffic regulations and company policies to ensure safe driving practices.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Executed more than 10,000 deliveries with a focus on efficiency and customer satisfaction.
- Transported more than 1,100 grocery orders with a focus on preventing cross-contamination and ensuring item quality.
- Maintained a 98% customer satisfaction rate by accurately executing delivery instructions and accommodating customer substitutions.
- Assisted customers with inquiries and provided excellent service during deliveries.
Supervisor
Starbuck Coffee
Sacramento
03.2010 - 09.2015
- Oversaw daily store operations and maintained high service standards.
- Managed inventory levels and coordinated restocking of supplies.
- Directed and supervised team of 15 employees in daily operations.
- Led team during shifts to ensure seamless store operations and uphold customer service standards.
- Enhanced store organization to improve workflow and cut drive-thru wait times by 30%.
- Oversaw cash handling processes, maintaining accuracy and security.
- Monitored and enforced health, safety, and sanitation protocols to ensure product safety.
- Act with integrity and honesty to promote the company's culture, values and mission while maintaining a calm demeanor during periods of high volume or unusual events
Education
Franklin High School
Elk Grove , CASkills
- Package handling
- Inventory management
- Warehouse organization
- Equipment operation
- Customer service
- Safety compliance
- Time management
- Problem solving
- Load handling
- Heavy lifting
- Barcode scanning
- Personable
Timeline
Warehouse Associate
UPS
10.2024 - Current
Delivery Driver
DoorDash
05.2018 - Current
Supervisor
Starbuck Coffee
03.2010 - 09.2015
Franklin High School