Corissa Barnard

Work History

SHIFTSMART APP With GPM Investments

10.2023 - Current

Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.

Staffmark Temp Agency/ AO Smith

04.2024 - 08.2024

Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Performed visual and functional inspection of components to determine quality and identify defects.

Advanced Call Center Technologies Johnson City

03.2022 - 09.2023

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Collaborated with team members to develop best practices for consistent customer service delivery.

Cookout Restaurant

02.2020 - 01.2021

Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Maintained clean, tidy and orderly work station to uphold company standards.
Followed food safety and sanitation guidelines at all times.
Assisted customers with menu items and accurate order fulfillment.
Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Demonstrated excellent customer service skills to increase customer satisfaction.
Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.

Staffmark/Mulligan Flooring

12.2019 - 03.2020

Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Contributed to increased productivity by working effectively in high-pressure situations.
Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Prepared pallets of boxes for easy transportation between customer and storage locations.