medical assistant/warehouse associate/bartender, waitress, cook/ personal care provider
Rochester,PA
Summary
Proactive Warehouse Associate recognized for [Number] years of hands-on experience in shipping and receiving freight and picking and pulling stock. Expertise in wrapping, boxing, labeling and maintaining logs. Strong, robust and comfortable lifting up to [Number] pounds at once. Skilled at working efficiently, correctly and quickly.
Overview
17
17
years of professional experience
Work History
Warehouse Associate
Amazon
Coraopolis, PA
06.2021 - Current
Worked safely around moving machinery.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Performed inventory control, such as counting and stocking merchandise.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Consistently lifted materials weighing as much as [Number] pounds.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Lead Store Associate Cashier
Aldi Foods
Monaca, PA
09.2019 - 06.2021
Greeted customers, helped locate merchandise and suggested suitable options.
Answered questions about store policies and addressed customer concerns.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Maintained customer satisfaction with quick and professional handling of product returns.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Used POS system to process sales, returns, online orders and gift card activations.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Displayed merchandise by arranging in appealing ways to boost sales.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Tracked down hard-to-find merchandise at diverse locations.
Logged reports, expenses, receipts and sales documents into digital database.
Organized showroom accessories and restocked shelves through [Action] and [Action].
Waitress/Bartender/cook/hostess
Marbull's Restaurant
New Brighton, PA
06.2010 - 06.2018
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Medical Assistant
Sewickley Valley Hospital
09.2004 - 10.2004
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Documented vital signs and health history for patients in clinic and hospital environments.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures and care plan instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Completed clinical procedures and gathered patient data for interpretation by physician.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained pre- and post-treatment vital signs and weight.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Obtained all prescribed laboratory testing.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Medical Assistant/ Case Manager
Business Care Baden
Baden, PA
03.2000 - 03.2003
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Communicated with patients, ensuring that medical information was kept private.
Direct day-to-day administrative and operational functions for [Number]-bed facility, providing guidance and leadership to over [Number] employees across more than [Number] departments.
Discussed medical histories with patients in effort to provide most effective medical advice.
Reviewed and evaluated test results to suggest care and treatment options.
Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Medical Assistant/Front Office Coordinator
Internal Medicine Associates Ambridge
Ambridge, PA
02.1997 - 03.2000
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established and updated work schedules to account for changing staff levels and expected workloads.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.