Coriza Rivera
Macedon,NY
Summary
Seasoned Deputy Director with wealth of continual process and operation improvement experience. Successfully assisting in oversees daily operations, planning and quality control and monitors resources. Broad history in establishing standard operating procedures and tracking and reporting processes, tools and information flows. Actively engages direct reports to achieve department goals and increases effectiveness and efficiency of supervisors and officers. Experienced Deputy Director eager to modernize function and advance key agendas. Offering six years of leadership experience as Deputy Director and three years as unit supervisor. Skilled problem-solver, planner and change-administrator.
Overview
21
21
years of professional experience
Work History
Deputy Director
Wayne County Probation Department
08.2004 - Current
- Determine agenda, develop plans and oversee implementation of programs and updates.
- Improve coordination and communications across organization to increase operational efficiency.
- Networking and collaborating to maintain relationships with partners and contractors.
- Deliver data outcomes to internal and external staff to drive continuous improvement and client engagement.
- Prioritize tasks and allocated resources appropriately to keep teams focused and productive.
- Communicate all capacity, sourcing and technology gaps with upper management.
- Contribute to short- and long-term strategic planning and identify potential new markets, lines of business and funding opportunities.
- Collaborate with Department of Social Services, Law Enforcement partners and County Attorney's Office to accomplish key objectives to better service underserved community.
Facilitation Coordinator
Wayne County Action Program Inc.
06.2002 - 08.2004
- Demonstrated initiative and resourcefulness, expanding on existing participant enrollments and drive individual success.
- Met participant achievement goals through clear communication and innovative educational module design.
- Processed and tracked official documents, program registrations and participation forms.
- Managed and facilitated adult community classes with adequately scheduled staffed, learning sessions and meet agency targets.
- Researched and prepared resource guides, newsletters and marketing pieces.
- Targeted diverse learning modalities in development of new course content with community partners focused on nurturing families.
Education
Master in Public Administration -
SUNY College At Brockport
Brockport, NY2003
Bachelor of Arts - Sociology
Saint John Fisher College
Rochester, NY2000
Skills
- Executive Leadership
- Organizational Systems
- Change and Growth Management
- Mission and Vision
- Staff Management
- Dependable and Responsible
Languages
Spanish
Native or Bilingual
Timeline
Deputy Director
Wayne County Probation Department
08.2004 - Current
Facilitation Coordinator
Wayne County Action Program Inc.
06.2002 - 08.2004
Master in Public Administration -
SUNY College At Brockport
Bachelor of Arts - Sociology
Saint John Fisher College
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