Corliss Kay

• Served high customer volumes during special events, nights, and weekends.

•Cleaned, organized, and replenished supplies to maintain bar appearance.

•Operated POS systems and managed bar tabs to track revenue.

•Assisted fellow team members during high-volume periods by providing support where needed.

•Prepared various alcoholic and non-alcoholic beverages for patrons.

•Developed rapport with customers through friendly conversation and attentiveness to their needs.

•Demonstrated knowledge of responsible alcohol service practices by adhering to local laws and regulations.

•Stayed ready for customer demands by keeping adequate inventory levels of garnishes, liquor and bar supplies.

•Monitored customers for excessive consumption and cut off service.

• Improved team performance, offering personalized support and mentoring to close knowledge gaps.
• Uphold strict bar presentation standards for operational procedures, employees and sanitation.
• Kept expenses under budget by monitoring employees' alcohol and supply use.
• Diffused difficult situations with excellent conflict management skills and alcohol service expertise.
• Engaged guests in conversation, encouraging longer stays and higher satisfaction.
• Cultivated culture of hospitality and customer-focused mentality, leading by example to deliver exceptional service.
• Engaged guests with friendly conversation to build bar loyalty and encourage repeat business.
• Exceeded customer service expectations to earn positive feedback.
• Cleaned, organized and replenished supplies to maintain bar appearance.
• Worked flexibly to cater to fluctuating coverage needs.

• Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
• Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
• Monitored and enforced compliance with local liquor laws and safety regulations.

• Operated POS systems and managed bar tabs to track revenue.
• Cleaned, organized and replenished supplies to maintain bar appearance.
• Exceeded customer service expectations to earn positive feedback.
• Promoted warm, fun atmosphere for guests and team members.
• Stayed ready for customer demands by keeping adequate inventory levels of garnishes, liquor and bar supplies.
• Kept customer numbers high by creating fun atmosphere.
• Complied with strict sanitation standards for equipment, surfaces and glassware.
• Tracked drinks and processed payments using POS system.
• Oversaw bar operations, ordering supplies, setting schedules and monitoring staff service.
• Trained and supervised bar staff to deliver exceptional service to customers.

• Engaged guests with warm conversation, building bar loyalty and encouraging repeat business.
• Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions.
• Tapped beer kegs and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages.
• Greeted guests to provide warm welcome and promote good customer service.