Corliss Neal

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Acted as training coordinator for Emory University Call Centers.
• Coordinated the daily activities of the Call Center Operations.
• Trained new PBX Operators in the delivery of customer service initiatives for the Emory Enterprise.
• Interviewed and Hired Call Center Staff
• Established Physician Contact Protocols for Daytime and After-Hours
• Analyzed and Interpreted Call Center Statistics
• Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

Temporary Assignment in Accounts Payable

Reconciled Drivers Deliveries, and other duties as assigned

• Increased team productivity with effective communication and collaboration strategies.
• Provided exceptional service to clients, fostering strong relationships and repeat business.

• Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
• Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
• Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
• Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
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