Seasoned administrative professional with over 25 years of experience supporting executive leadership in higher education and academic health systems. Expertise includes executive calendar management, meeting coordination, records management, and policy implementation. Skilled in maintaining confidentiality and serving as a liaison among diverse stakeholders to ensure efficient office operations and successful strategic initiatives.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Career Advising & Assessment Coordinator
Medical College of Georgia at Augusta University
Augusta
03.2024 - Current
Provide direct administrative support to the Assistant Dean of Career Advising through scheduling, meeting coordination, document preparation, and management of career advising operations.
Prepared reports, presentations, correspondence, surveys, and meeting materials to enhance departmental initiatives and inform decision-making.
Monitored project timelines, action items, and administrative processes to ensure timely completion of strategic priorities.
Serve as a liaison among faculty, advisors, students, and administrative offices to facilitate meetings, communication and resolve scheduling and operational issues.
Maintain departmental websites, records, and resource materials while ensuring accuracy and compliance with institutional standards.
Coordinate logistics for student affairs programs and major institutional events including Match Day, White Coat Ceremony, and Hooding ceremonies.
Assisted in developing publications, newsletters, event materials, and communications that supported departmental and institutional initiatives.
Identify best practices in educational assessment and provide recommendations for implementation.
Create survey instruments and administer surveys to collect feedback from students and faculty.
Monitor progress of ongoing assessments and adjust, as necessary.
Provide guidance to faculty regarding the use of assessment tools and techniques.
Participate in professional development opportunities related to educational assessment and Careers in Medicine.
Assisted the Assistant Dean of Career Advising with MSPE letters, weekly career advising meetings, and documents for career advising student appointments.
Residency Program Coordinator
Dental College of Georgia at Augusta University
Augusta
03.2014 - 03.2024
Managed daily operations extensive communications, correspondence, and information flow of the Advanced Education Office supporting executive leadership, faculty, residents, and external stakeholders.
Managed residency recruitment, admissions, enrollment, and alumni records for eight dental residency programs, overseeing 800+ annual applicants through PASS WebAdMIT and maintaining related reporting and data systems, HR processes, and resident records throughout the training lifecycle.
Coordinated schedules, meetings, orientations, training programs, and annual events for eight residency programs to enhance operational efficiency.
Coordinated academic and administrative operations, including resident course registration, duty hour reporting, annual health screenings, residency program web content, and development of new core courses to ensure compliance with accreditation standards.
Maintained confidential personnel, resident, accreditation, and institutional records to ensure compliance with university and regulatory standards.
Supported CODA and SACS accreditation reviews, site visits, executive meetings, and special projects through logistics coordination, documentation management, and stakeholder engagement.
Served as primary liaison between academic leadership, Human Resources, Information Technology, the Registrar's Office, external accrediting agencies, and professional organizations.
Served as liaison to professional organizations such as Georgia Board of Dentistry and The Georgia Dental Association, regulatory agencies, and institutional departments, coordinating licensing correspondence, data reporting requests, membership activities, and stakeholder communications.
Prepared meeting agendas, maintained official records, documented meeting minutes, and tracked follow-up actions for committees and leadership teams.
Trained and mentored new administrative staff, faculty coordinators, and program personnel on institutional policies, procedures, and AU administrative systems.
Student Records Coordinator II, Student Records Coordinator I, Student Services Specialist
Georgia Regents University
Augusta
07.2000 - 03.2014
Managed student records, enrollment updates, registration processes, degree verification, and academic record maintenance for health sciences programs.
Administered student record updates for the health science campus, including withdrawals, reactivations, name changes, major changes, grade changes, attribute assignments, and drop/add forms.
Served as liaison among admissions, advising, registrar, IT, and academic departments to resolve student and administrative issues.
Managed student and alumni data requests, security access updates, reporting processes, and final grade administration for the entire university.
Supervised staff, coordinated special projects, and provided operational support for registration, graduation, and academic records functions.
Administered institutional systems including Banner, National Student Clearinghouse, AAMC Student Records System, and Online Class Roster System.
Recognized with the Enrollment Management Division Customer Service Award (2009) and nominated for the Erie P. Blissit Award (2010).
Education
Bachelor of Science - Interdisciplinary Studies – Major Psychology, Sociology & Justice Studies
Georgia Southern University
Statesboro, GA
12-2022
Associate of Arts - Psychology
Augusta State University
Augusta, GA
12-2012
Skills
Career Assessment Tools
Career Development Workshops
Stakeholder engagement
Project management
Policy administration
Workflow coordination
Executive Administrative Support
Records management
Budget management
Board support
Staff development
Software proficiency
Communication
Conflict resolution
Multitasking
Certification
Certified in Mental Health First Aid, 2020-2023, United States
Leadership And Training Staff Council Chair & USG Staff Council Secretary, Augusta University, 2017-2021 Access, Success and Belonging Certificate Program, 2025
Timeline
Career Advising & Assessment Coordinator
Medical College of Georgia at Augusta University
03.2024 - Current
Residency Program Coordinator
Dental College of Georgia at Augusta University
03.2014 - 03.2024
Student Records Coordinator II, Student Records Coordinator I, Student Services Specialist
Georgia Regents University
07.2000 - 03.2014
Bachelor of Science - Interdisciplinary Studies – Major Psychology, Sociology & Justice Studies