Corliss Perkins

Volunteers sort and pack food donations for distribution:

• This can include checking expiration dates, quality, and packaging damage
• Volunteers help distribute food to community members at mobile pantries, distribution centers, or other locations
• Volunteers may also deliver food boxes to elderly or people with disabilities or health conditions
• Volunteers may harvest and glean produce from local farms and community gardens
• Volunteers may help with mailings, database management, courtesy calls, and other clerical duties
• Volunteers may help with other community service tasks, such as marketing and fundraising

• Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff
• Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
• Ensures that standards and procedures are being followed
• Leads specific team while assisting with meeting or exceeding property goals
• Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
• Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
• Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
• Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
• Assisted in the preparation of audit reports that clearly communicated findings and recommendations to key stakeholders.
• Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthrough for compliance with documented processes.
• Identified and reported audit issues.
• Produced audit reports.
• Improved operational efficiency by identifying and addressing financial discrepancies through meticulous examination of financial records.
• Conducted training sessions for staff members on best practices in internal auditing, fostering a culture of continuous improvement.
• Maintained up-to-date knowledge of industry trends and emerging risks, ensuring relevance in audit approach and methodology.
• Improved operational effectiveness, analyzing and recommending optimizations for supply chain processes.
• Strengthened internal control systems by conducting comprehensive risk assessments and audits.
• Investigated discrepancies discovered during auditing process.
• Supported management in developing action plans to address identified issues, promoting timely resolution of audit findings.
• Enhanced internal control systems by conducting thorough risk assessments and implementing effective audit recommendations.

Supervision and Leadership: Supervises team members, providing guidance, training, and support.

Conflict Resolution: Effectively resolves employee conflicts.

Customer Service: Ensures a positive customer experience by mentoring and motivating the team.

Problem Solving: Applies creative solutions to improve results.

Performance Management: Identifies opportunities for improvement and provides feedback to team members.

Team Building: Creates a passionate and efficient workforce.

Operational Efficiency: Ensures efficient and smooth operation of airline services, including check-in procedures, boarding processes, baggage handling, and aircraft turnaround times.

Workplace Environment: Creates a positive and supportive work environment for the team.

• Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
• Coordinated with management to address staffing needs during peak periods or special events, ensuring adequate coverage for all shifts.
• Led weekly team meetings to discuss ongoing projects, share best practices, and collaborate on continuous improvement initiatives.
• Maintained an up-to-date understanding of product offerings, industry trends, and competitor activities to provide informed support and recommendations to customers.
• Enhanced internal workflows by leveraging CRM software tools efficiently for better information sharing across teams.

Proficient in project management, with expertise in strategic planning, resource allocation, and cross-functional collaboration to deliver impactful results. Demonstrated ability to lead teams, implement operational improvements, and foster a positive work environment that drives performance and customer satisfaction. Self-motivated, organized, and capable of performing under pressure while adhering to strict timelines and policies. Seeking a management role to leverage skills in leadership, operational excellence, and customer service innovation.