Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Freight Broker
Freestyle Logistics
07.2022 - 09.2023
Increased client satisfaction by efficiently managing and resolving freight-related issues.
Streamlined operations for improved delivery times through effective communication with carriers and clients.
Negotiated competitive rates with carriers, resulting in cost savings for customers.
Developed strong relationships with carriers and shippers, fostering trust and loyalty.
Implemented innovative tracking systems to ensure timely and accurate shipment updates for clients.
Staffing Coordinator
Alcoa Pines Nursing and Rehab
02.2021 - 06.2022
Managed database of qualified candidates, ensuring accuracy and up-to-date information to expedite hiring process.
Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
Developed and facilitated new-hire orientations.
Advocated for staff members, helping to identify and resolve conflicts.
Assisted in onboarding new hires, facilitating smooth transition into their roles and supporting employee retention efforts.
Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
Worked closely with other departments within organization to address workforce planning needs effectively.
Assisted with personnel records management to support recordkeeping accuracy.
Business Office Manager
Waters of Midtown
10.2019 - 01.2021
Managed financial operations for business, ensuring accurate budgeting and timely invoice processing.
Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
Implemented employee training programs, increasing overall staff competency and reducing skills gaps.
Ensured compliance with company policies and industry regulations through regular audits and process updates.
Contributed to successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
Safeguarded sensitive company information by establishing comprehensive data security protocols that complied with industry best practices.
Updated reports, managed accounts, and generated reports for company database.
Life Skills Trainer PRN
Easter Seals Little Rock
11.2017 - 08.2018
Improved client self-sufficiency by providing comprehensive life skills training and support.
Enhanced individual progress through personalized goal-setting and monitoring of achievements.
Delivered practical guidance on daily living activities, promoting independent living among clients.
Increased client confidence by fostering positive attitudes towards personal development and growth.
Contributed to overall well-being of clients by addressing physical, mental, emotional, and social needs through tailored interventions
Helped to integrate clients in local community by teaching important social and work-related skills.
Assistant Business Office Manager
Pines Nursing and Rehab
08.2015 - 09.2017
Prepared facility vouchers, expense transfers and monthly financial reports
Coordinated staff travel arrangements and prepared itineraries for trips.
Contributed receiving data for financial lead for end-of-year accounting and internal audit processing.
Monitored supply and equipment handling to minimize loss, waste and fraud.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Resolved financial discrepancies and customer billing issues with timely attention.
Coordinated with vendors and suppliers to facilitate timely payments.
Maximized cash flow through optimal billing and collection processes.
CNA
Pines Nursing and Reah
04.2015 - 08.2015
Enhanced patient satisfaction by providing compassionate and attentive care.
Reduced patient stress levels through effective communication and active listening skills.
Assisted patients with daily living activities, promoting independence and dignity.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides. Promoted infection control practices within facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Education
Associate of Applied Science - Business Management
CTU
Online
10.2018
Skills
Healthcare regulations
Staff Management
Patient Care Coordination
Compassionate Leadership
Decision-Making
Critical Thinking
Staff Supervision
Goal Setting
Multitasking Abilities
Task Prioritization
Timeline
Freight Broker
Freestyle Logistics
07.2022 - 09.2023
Staffing Coordinator
Alcoa Pines Nursing and Rehab
02.2021 - 06.2022
Business Office Manager
Waters of Midtown
10.2019 - 01.2021
Life Skills Trainer PRN
Easter Seals Little Rock
11.2017 - 08.2018
Assistant Business Office Manager
Pines Nursing and Rehab
08.2015 - 09.2017
CNA
Pines Nursing and Reah
04.2015 - 08.2015
Associate of Applied Science - Business Management
CTU
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Nataliya RadzhabovaNataliya Radzhabova
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